Senior Learning and Development Specialist

Senior Specialist – Learning & Development (3083)

CES has 26+ years of experience in delivering Software Product Development, Quality Engineering, and Digital Transformation Consulting Services to Global SMEs & Large Enterprises. CES has been delivering services to some of the leading Fortune 500 Companies including Automotive, AgTech, Bio Science, EdTech, FinTech, Manufacturing, Online Retailers, and Investment Banks. These are long-term relationships of more than 10 years and are nurtured by not only our commitment to timely delivery of quality services but also due to our investments and innovations in their technology roadmap. As an organization, we are in an exponential growth phase with a consistent focus on continuous improvement, process-oriented culture, and a true partnership mindset with our customers. We are looking for the right qualified and committed individuals to play an exceptional role as well as to support our accelerated growth.You can learn more about us at: http://www.cesltd.com/
Role Summary
The Senior Specialist – L&D plays a key role in designing, delivering, and driving high quality learning experiences across the organization. This role combines expertise in facilitation, instructional design, content creation, learning operations, and partnership with internal stakeholders. The individual will lead training delivery (both virtual and in-person), develop learning assets, ensure learning effectiveness, and support business units with capability building initiatives.
Key Responsibilities
1. Facilitation, Content Creation & Design, Proctoring
Training Delivery & Facilitation
•    Deliver high impact training programs across technical, behavioural, functional, and onboarding modules.
•    Facilitate virtual and classroom sessions using adult learning principles and interactive methodologies.
•    Conduct assessments, case studies, and post session evaluations.
Instructional Design & Content Development
•    Create engaging learning content including presentations, facilitator guides, learner workbooks, scripts, and microlearning modules.
•    Convert business requirements into structured learning experiences.
•    Build e-learning content/storyboards in alignment with organizational design standards.
•    Enhance existing learning materials to improve effectiveness and learner engagement.
L&D Asset Design
•    Design learning collaterals such as infographics, job aids, handouts, SOPs, playbooks, and video based learning content.
•    Ensure content consistency, visual alignment, and brand compliance.

Training Proctoring & Assessment Management
•    Manage and proctor certification exams, assessments, and knowledge checks.
•    Ensure test integrity, process compliance, and documentation accuracy.
•    Publish proctoring reports and maintain certification logs.
2. Learning Partner Responsibilities
•    Collaborate closely with BU Heads, People Partners, and Stakeholders to understand capability needs.
•    Translate business skill gaps into structured learning plans.
•    Provide consultation on learning strategies, training paths, and career development frameworks.
•    Support implementation of organizational learning initiatives (e.g., talent development programs, leadership academies, certification drives).
•    Track learning impact, analyze performance data, and share insights with leadership.
3. L&D Coordination & Operations
•    Manage end to end logistics for training programs including scheduling, invites, attendance, feedback tracking, and reporting.
•    Coordinate with vendors, trainers, and external partners for program execution.
•    Maintain L&D dashboards, MIS reports, trackers, and repository updates.
•    Ensure compliance with internal learning SOPs and audit requirements.
Required Skills & Competencies
Technical & Functional Skills
•    Strong facilitation and public speaking skills.
•    Expertise in instructional design and adult learning methodologies.
•    Proficiency in MS Office, LMS platforms, and content design tools (Canva, Articulate, etc.).
•    Experience with virtual training tools (Teams/Zoom/Webex).
•    Understanding of assessment methods and certification frameworks.
Behavioural Competencies
•    Stakeholder management and relationship building.
•    Excellent written and verbal communication.
•    Creative thinking and attention to detail.
•    Problem solving and decision making.
•    Time management and multitasking capabilities.
Qualifications
•    Bachelor’s/Master’s degree in HR, Education, Psychology, or equivalent.
•    4–7+ years of experience in L&D, instructional design, or facilitation.
•    Training certifications or ID certifications are a plus.
Success Indicators
•    High learner satisfaction scores and training effectiveness metrics.
•    Increased adoption of learning programs across business units.
•    On time delivery of content assets and learning projects.
•    Improved competency levels measured through assessments and performance outcomes.

Experience Level

Senior Level