Senior Delivery Manager

Sr. GM - Digital Transformation

Responsibilities & Key Deliverables

Key Tasks and Deliverables:

• Define and execute enterprise-wide digital transformation strategy aligned with organizational goals.
• Lead end-to-end transformation programs across business units, ensuring scalable deployment of digital platforms and advanced technologies (AI/GenAI, IoT, cloud).
• Institutionalize digital-first operating models and promote a data-driven decision-making culture.
• Drive measurable business outcomes including cost optimization, efficiency gains, enhanced customer experience, and revenue enablement.
• Establish governance frameworks, program management excellence, and risk mitigation strategies for digital initiatives.
• Lead change management efforts to ensure adoption, capability building, and cultural transformation towards innovation and agility.
• Collaborate with senior leadership and external partners to influence digital strategy and execution.

Critical Must-Have Deliverables:

• Operationalized enterprise digital transformation roadmap with clear milestones and KPIs.
• Successful deployment and scaling of enterprise digital platforms (data lakes, analytics ecosystems, CRM, automation tools).
• Measurable value realization through defined ROI frameworks and business KPIs.
• Robust governance and risk management frameworks ensuring compliance with IT standards, cybersecurity, and data privacy.
• High adoption rates of digital tools and platforms across business units.
• Effective leadership and mentoring of digital transformation teams.

Experience

15-22 yrs.

Industry Preferred

 

• Automotive and Manufacturing
• Consulting and Professional Services specializing in digital transformation
• Technology and Software Development

Qualifications

• Bachelor’s degree in Engineering or Technology.
• MBA or postgraduate qualification in Business, Strategy, Digital Transformation, or related fields (preferred).

General Requirements

Competencies and Skills:
Functional Competencies:

• Enterprise digital strategy formulation and execution.
• Business process transformation and workflow optimization.
• Data analytics leadership including advanced analytics and AI/ML.
• Technology architecture and platform development awareness.
• Financial acumen with ROI and value realization focus.

Behavioral Competencies:

• Strong executive presence with influencing and stakeholder management skills.
• Change leadership and ability to drive cultural transformation.
• Strategic thinking with innovation and future-forward mindset.
• Collaboration and conflict resolution in matrixed environments.
• Results orientation with accountability and high-performance team leadership.

Our commitment to Diversity, Equity, and Inclusion

At Mahindra and Mahindra Limited, we believe that diversity drives innovation, and inclusion is at the heart of everything we do. We are committed to cultivating a workplace where every individual feels valued, respected, and empowered to thrive.
We are proud to be an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to age, caste, race, religion, color, ethnic origin, gender identity, nationality, physical or mental disability, medical condition, sexual orientation, educational background, marital or domestic partnership status, pregnancy or childbirth, veteran status, citizenship status, ancestry, financial status, or any other personal characteristic protected by applicable law.
We actively encourage candidates from all backgrounds to apply and bring their unique perspectives to our teams. We are committed to ensuring an accessible and inclusive experience for all applicants.
Together, we rise by embracing differences and building a future that reflects the communities we serve.

Experience Level

Senior Level