Telecalling Executive

Job Description:

Company Overview:

Ungal Housing & Properties is a growing real estate company dedicated to providing quality housing solutions and exceptional service to our clients. We focus on building strong customer relationships and maintaining structured operations across our sales and marketing divisions.

Role Overview:

We are seeking a dedicated and articulate Telecalling Executive to join our office-based team. In this role, you will serve as a primary point of contact for prospective buyers, handling initial customer inquiries, qualifying interest, and supporting our overall sales pipeline through structured and effective communication.

Key Responsibilities:

• Lead Generation and Outbound Calling: Initiate outbound calls to potential customers from provided databases to introduce our property portfolios, explain available options, and generate interest.
• Lead Qualification: Assess the requirements, budget, and timeline of prospective clients to identify high-quality leads, ensuring seamless coordination with the field sales team for property site visits.
• Pipeline and Follow-up Management: Maintain systematic and regular follow-ups with prospective buyers, address their queries professionally, and guide them through the initial stages of the purchasing process.
• Data Management: Keep accurate, up-to-date records of all customer interactions, feedback, and appointment schedules within the company database.
• Team Collaboration: Work closely with business managers and the broader sales team to ensure client requirements are accurately communicated and site visits are executed smoothly.

Work Nature and Environment:

This is a full-time, office-based position centred on telephonic communication and customer coordination. The role demands organisational discipline, consistent daily calling activity, and a professional phone demeanour.

Growth Opportunity:

We provide a structured career progression model. Performance-based advancements offer clear pathways to transition into senior handling roles, team leadership, or advanced field sales positions within our established three-tier management structure.

Compensation and Benefits:

• Salary: Attractive fixed salary package commensurate with experience.
• Incentives: Performance-based incentive structures directly tied to successful lead conversions.
• Specific details regarding the compensation breakdown will be discussed during the interview process.