Chief Risk Officer (CRO)

• 1. Risk Strategy & Enterprise Risk ManagementDevelop and implement the Enterprise Risk Management (ERM) framework aligned with the organization's strategic objectives and RBI Scale-Based Regulations (SBR).
• Define the organization's Risk Appetite Statement (RAS), establish risk tolerance limits, and periodically review the overall risk profile to support sustainable business growth.
• Ensure all material risks are identified, assessed, monitored, and mitigated through an integrated governance framework.
• Present periodic risk dashboards, portfolio performance reports, stress-testing outcomes, and strategic recommendations to the Board and senior management. 
• 2. Credit Risk ManagementLead the credit risk function across retail, MSME, secured, unsecured, vehicle finance, gold loans, LAP, and digital lending portfolios.
• Develop underwriting policies, credit approval frameworks, delegation matrices, scorecards, and risk models to improve credit quality.
• Conduct periodic stress testing and scenario analysis to evaluate portfolio resilience under adverse economic conditions.

           Monitor portfolio quality through:

• Delinquency Analysis
• Vintage Analysis
• Roll Rate Analysis
• Cohort Analysis
• Collection Efficiency
• NPA Monitoring
• Portfolio Concentration Analysis
• Early Warning Signals (EWS)
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• 3. Regulatory Compliance & RBI GovernanceEnsure complete compliance with RBI Master Directions, Scale-Based Regulations (SBR), Fair Practices Code, KYC/AML requirements, and other applicable regulatory guidelines.
• Coordinate RBI inspections, statutory audits, internal audits, and regulatory submissions while ensuring timely closure of audit observations.
• 4. Operational Risk ManagementEstablish an effective Operational Risk Management Framework to identify, assess, monitor, and mitigate operational risks across the organization.
• Develop Key Risk Indicators (KRIs), Risk Control Self-Assessment (RCSA), incident reporting mechanisms, and operational loss databases.
• Strengthen Business Continuity Planning (BCP), Disaster Recovery (DR), vendor risk management, and third-party risk controls.
• 5. Fraud Risk ManagementDesign and implement fraud prevention, fraud detection, and fraud investigation frameworks across all lending operations.
• Develop real-time fraud monitoring systems using bureau data, transaction monitoring, alternate data, and digital analytics.
• Work closely with operations, collections, legal, and technology teams to minimize fraud losses and strengthen internal controls.
• 6. Portfolio Analytics & Risk MonitoringDevelop comprehensive MIS dashboards covering NPAs, PAR, delinquency trends, write-offs, recoveries, concentration risks, and portfolio profitability.
• Utilize predictive analytics, AI/ML models, bureau data, and alternate data to improve underwriting decisions and portfolio monitoring.
• Establish early warning systems to proactively identify emerging portfolio risks.
• 7. Asset Liability Management (ALM) & Capital RiskCollaborate with Finance and Treasury teams to manage liquidity risk, interest rate risk, funding concentration, and capital adequacy.
• Participate in ALCO ( Asset-Liability Committee) meetings and provide strategic recommendations on liquidity management, funding strategy, and balance sheet optimization.
• Conduct stress testing for liquidity and capital adequacy under multiple economic scenarios.
• 8. Risk Transformation & Digital InnovationLead risk transformation initiatives by leveraging automation, Artificial Intelligence (AI), Machine Learning (ML), data analytics, and workflow digitization.
• Improve risk processes through technology-enabled controls, automated decision engines, and integrated risk management platforms.
• Drive continuous improvement initiatives to enhance operational efficiency and customer experience.
• 9. Governance & Board ReportingPrepare and present comprehensive risk reports, dashboards, and strategic recommendations to the Board, Risk Management Committee, Audit Committee, and Executive Management.
• Ensure transparent reporting of risk exposures, regulatory compliance status, portfolio quality, and emerging risks.
• Establish strong governance practices with clearly defined roles, responsibilities, and escalation mechanisms.
• 10. Internal Controls & AssuranceDesign and maintain an effective internal control framework to safeguard organizational assets and ensure regulatory compliance.
• Monitor control effectiveness through periodic reviews, internal audits, and independent assurance activities.
• Ensure timely implementation of corrective actions arising from audit findings and regulatory observations.
• 11. Cross-Functional LeadershipPartner with Business, Credit, Finance, Collections, Operations, Technology, Legal, Compliance, Data Analytics, Internal Audit, and Treasury teams to align risk strategies with business objectives.
• Balance growth, profitability, customer experience, and risk management while maintaining a strong control environment.