Customer Relations Executive

Guga IT Services
Saravanampatti, Coimbatore
₹15,000 - ₹20,000 monthly

Fixed

₹15,000 - ₹20,000

Earning Potential

₹20,000

Work from OfficeWork from Office
Full TimeFull Time
Any experienceAny experience
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

Job Description

Job Overview: We are looking for a dynamic Customer Relationship Management Executive to interact with customers registered on our online portal, understand their business requirements, provide a demo of our software and promote key portal features to help them make the most of our platform. You need to engage our customers using phone, email and whatsapp. Our clients are businesses located across India.


Working model: Work from office. Day shift job.


Preferred candidate profile

  • Excellent communication skills in English and Hindi. Other languages is an added advantage.
  • Candidate must be comfortable engaging at least 70 customers a day.
  • 1-5 years of work experience.
  • Confident, persuasive, and customer-focused approach.
  • Honest, self-motivated, and able to work with minimal supervision.
  • Willing to work 9AM - 6PM.


Key Responsibilities

  • Call, email and whatsapp registered customers to understand their business needs.
  • Highlight and explain portal features to encourage usage.
  • Explain the product subscription details
  • Coordinate with the back-end team for smooth service delivery.
  • Maintain accurate call and follow-up records.
  • Work independently with a positive and professional attitude.


What We Offer

  • Fixed salary
  • Excellent opportunity to learn about Software As A Service (SAAS) business
  • Growth opportunities in a SaaS / B2B environment.
  • Friendly and performance-driven culture.
  • Standard working hours

Job role

Work location
Work locationSarojini nataraj avenue, Sathy Road, Saravanampatti, Coimbatore, Tamil Nadu, India Saravanampatti, Coimbatore
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
EducationDiploma
Skills
SkillsTelesales/Telemarketing, Telecalling - Customer Service, Telemarketing, Human resource management, Telesales, Outbound calling, Telecalling, Domestic BPO, Admission counseling, Telecalling marketing, Customer care, B2B Clients, Voice Process
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameGuga IT Services
Address
AddressSarojini nataraj avenue, Sathy Road, Saravanampatti, Coimbatore, Tamil Nadu, India Saravanampatti, Coimbatore
Job posted by Guga IT Services

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You can expect a minimum salary of 15,000 INR and can go up to 20,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Diploma degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Coimbatore to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Coimbatore at apna.

No work-related deposit needs to be made during your employment with the company.

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