Sales Executive

Job Description:

A Relationship Manager (Sales Executive) at a Maruti Suzuki dealership is responsible for selling vehicles while ensuring a positive customer experience. Typical roles and responsibilities include:

Working Location - Saibaba Colony / Sulur/ Annur

Salary -Rs.18,000 - Rs.27,000

Contact - 97888 51607 , 80984 24090

• Customer Interaction
• Greet and assist walk-in and online customers.
• Understand customer needs, budget, and preferences.
• Explain vehicle features, specifications, and pricing.
• Vehicle Sales
• Recommend suitable Maruti Suzuki models based on customer requirements.
• Conduct test drives and demonstrate vehicle features.
• Negotiate prices within dealership policies and close sales.
• Lead Generation and Follow-up
• Generate leads through referrals, events, and digital platforms.
• Follow up with prospective customers through calls, messages, and emails.
• Maintain a pipeline of potential buyers.
• Documentation
• Collect and verify customer documents.
• Assist with loan, insurance, registration, and delivery paperwork.
• Ensure compliance with dealership procedures.
• Sales Targets
• Achieve monthly and quarterly sales targets.
• Upsell accessories, extended warranties, and service packages.
• Customer Relationship Management
• Maintain relationships with existing customers.
• Handle customer queries and coordinate with the service team when needed.
• Encourage repeat business and referrals.
• Market Knowledge
• Stay updated on Maruti Suzuki models, promotions, and competitor vehicles.
• Explain financing schemes, discounts, and exchange offers.
• Reporting
• Update customer information in the CRM system.
• Prepare daily sales and lead reports for management.