Receptionist / Front Office Executive

Job Title: Receptionist

Department: Sales / Customer Support

Location: Office-based

🧾 Job Overview We are looking for a motivated and enthusiastic Receptionist to join our team. The ideal candidate will be responsible for making outbound calls, handling inbound calls, and maintaining strong customer relationships both in online & offline, manage all records of office and staffs. This role requires good communication skills and access to a smartphone and laptop for efficient work.

• 🎯 Key Responsibilities:

Front Desk Management

Call Handling & Communication

Customer Interaction & Support

Appointment & Schedule Management

Administrative Support

Coordination Role

Office Operations Support

. Make outbound calls to potential and existing customers

• Handle inbound calls and respond to customer queries
• Explain products/services clearly and effectively to new customers
• Maintain accurate records of all customers
• Follow up with customers regularly
• Meet daily/weekly scheduled tasks
• Handle online and offline customers

• 💻 Requirements Must have a smartphone with good call quality
• Must have a own laptop
• Basic knowledge of computers and CRM tools

• 🧠 Skills Required:

• Good communication

Good communication and interpersonal skills (local language + basic English)

Polite and professional behavior

Basic computer knowledge (Excel, email, WhatsApp)

• Presentable personality
• Persuasive and negotiation skills
• Ability to handle rejection and remain positive
• Time management and multitasking ability

• 🎓 Qualification Minimum:

• Graduation pass
• Experienced candidates can apply

• 💰 Salary & Benefits:

• Fixed salary + incentives (based on performance)
• Training and support provided