Senior Relationship Executive

The Relationship

Executive is responsible for generating revenue

for the retail outlet by handling inbound and outbound calls and walk-ins and

also ensuring proper upkeep of the retail outlet

To

focus on revenue generation & meet targets by selling online memberships

over phone and face to face closures to the new and existing clients and

maintaining relationships effectively

Responsible

to build excellent customer relationship

Understand

the needs of inbound/Outbound/Walk-in Customers and approach them

appropriately to meet their requirements

Ensure customer retention and renewal of membership by providing

effective customer support services

Responsible for the upkeep of the retail

Handling sales cash as per process and generating Pay in slips on receipt of

payments and uploading the challan on the retail interface to support

reconciliations

Ensuring timely opening and closing of the outlet and

keeping it operational during functional hours

Striving to achieve set revenue targets

Ensure profile completeness of registered customers

Understand the needs of inbound/Outbound/Walk-in Customers and approach them appropriately to meet

their requirements . 

·        

Pleasing personality, excellent verbal communication, telephone etiquette, fluency in

the regional language, selling and telemarketing skills, listening skills and

service orientation

·        

Ability to

understand the client requirements and sell the best suited package to them

·        

Adept in MS

Office and basic computer knowledge & basic mathematic calculations

Graduate

With 1 year

experience in Retail Sales/Customer Service/Direct Sales/B2C Sales etc.

Language :- Odia must be speak , Hindi & English

Graduation Must be.

Location :- Cuttack & Bhubaneswar

Apply- priyadarshini.sahoo@matrimony.com

Local candidate most preferable.