Customer Support Executive

Job Title: Customer Support Executive (Healthcare / Diagnostics)

📍 Location:Chhatarpur, New Delhi

Nearest Metro Station: Qutab Minar

🕒 Job Type:Full-Time (Office-based)

• 🗣 Languages Required:Tamil (Mandatory)
• Hindi
• English

📝 Job Responsibilities:Handle incoming calls and WhatsApp inquiries from customers

• Provide accurate information on diagnostic tests (MRI, CT Scan, Blood Tests, etc.)
• Share test prices and explain procedures clearly to customers
• Schedule and confirm appointments at nearby diagnostic centres
• Coordinate with diagnostic centres for availability and bookings
• Maintain basic records of calls, leads, and appointments
• Ensure a professional and empathetic customer experience

✅ Requirements:Good communication skills in Tamil, Hindi, and English

• Prior experience in customer support / healthcare / call center is a plus
• Comfortable handling calls and WhatsApp chats simultaneously
• Basic computer and smartphone knowledge
• Polite, patient, and customer-focused attitude
• 🎯 Preferred Candidate:Experience in diagnostic center, hospital, or healthcare platform
• Familiar with MRI, CT Scan, Pathology test booking process (preferred but not mandatory)