E-Commerce Manager

Company Description

Cao Jewellery is a handcrafted statement jewellery brand on a mission to change the way the world experiences jewellery. We believe that beautifully crafted, meaningful pieces shouldn't be reserved for the few, they should be within reach of every person who desires them.

The Role

You'll be the end-to-end owner of our presence across all platforms — from the moment a product is listed to the moment it reaches the customer's door. Every detail matters. Every deadline counts.

What You'll Own

🛍️ Platform Management Full ownership of our storefronts on Myntra, AJIO Luxe, Pernia's Pop Up Shop, Ogaan, TataCLiQ Luxury and AZA Fashions — maintaining listings, managing updates and ensuring the brand always shows up beautifully.

📦 Order Operations End-to-end order handling — timely dispatch, fulfilment coordination and making sure every order leaves on time, every time. No exceptions.

🗂️ Listing & Cataloguing Accurate, detailed and aesthetic product listings. You understand that great cataloguing is half the sale.

💻 Shopify Basic front-end management — updating banners, homepages and landing pages to reflect campaigns and seasons. You don't need to be a developer, but you need to be comfortable making it look right.

📊 Sales & Revenue Identifying and executing season sales, entering brand promotions and platform campaigns at the right time to drive revenue.

💰 Ad Spend & Sponsored Listings Managing platform ad budgets strategically — knowing when to push spend and when to pull back, with a clear focus on ROI.

📋 Claims & Reconciliation Raising and following up on claims, returns and reconciliations across platforms in a timely manner.

📈 Brand Growth Constantly looking at what's working, what isn't, and bringing ideas to improve our overall marketplace performance — rankings, visibility, conversion.

Who You Are

• 1-2 years of hands-on experience managing fashion or jewellery brands on Indian luxury/fashion marketplaces
• You've worked on at least 3–4 of the platforms listed above — you know their portals, their teams and their quirks
• Detail-oriented, deadline-driven and deeply organised
• You communicate proactively — no one has to chase you for updates
• Someone who takes ownership and works like it's their own brand

What We Offer

• A brand that's growing with real creative ambition
• A collaborative, fast-moving team that values your ideas
• The autonomy to actually run things, not just execute instructions