Education Counsellor Cum Operations Executive

Education Counsellor & Operations Executive

About Future Yatra Private Limited

Future Yatra Private Limited is a fast-growing education and career services company dedicated to helping students achieve their academic and career goals through honest guidance and professional support.

We operate through two key brands:

University Yatra

• Study Abroad Counselling
• Study in India Admissions
• Career Counselling
• University Selection

Academic Yatra

• IELTS, PTE, CELPIP, TOEFL, SAT, GRE & GMAT Coaching
• English Language Training
• Online Test Preparation Programs

We are looking for passionate professionals who enjoy helping students and want to grow with an ambitious company.

Position

Job Title: Education Counsellor & Operations Executive

Employment Type: Full-Time

Experience: 2–3 Years

Salary: ₹20,000 – ₹30,000 per month (Based on experience and interview performance)

Working Days: Monday to Saturday

Working Hours: 10:00 AM – 7:00 PM IST (Including 1 Hour Break)

Weekly Off: Sunday

Work Location

This is currently a work-from-home position.

However, based on business requirements, the role may transition to an office-based or hybrid role in the future. Candidates must be willing to work from the company's office in Delhi NCR or Moradabad (Uttar Pradesh) if required.

About the Role

This role combines Education Counselling, Student Relationship Management, Sales, and Operations Coordination.

You will counsel prospective students, convert warm leads into admissions, collect required documents, and coordinate between students and internal teams until the student's file is successfully completed.

No cold calling is required.

Key Responsibilities

Student Counselling

• Counsel students for Study Abroad and Study in India programs.
• Guide students regarding our online coaching programs.
• Understand student requirements and recommend suitable options.
• Convert warm leads into enrolled students.

Lead & Student Management

• Handle warm leads generated through digital marketing.
• Follow up with existing leads and the student database.
• Maintain regular communication through phone, WhatsApp and email.
• Build long-term relationships with students.

Operations & Coordination

• Collect the required documents from students.
• Coordinate between students and internal teams.
• Ensure timely submission of pending documents.
• Follow up on pending payments.
• Update CRM regularly.
• Schedule counselling sessions and meetings.
• Coordinate webinars and student events.
• Submit daily work reports.

Note: This role does not involve university applications, SOP writing, education loans, visa processing or flight bookings. Dedicated internal teams handle these services.

Skills Required

• Excellent communication skills in English and Hindi.
• Strong counselling and sales skills.
• Ability to convert enquiries into admissions.
• Excellent follow-up and relationship management skills.
• Experience using any CRM.
• Good organisational and multitasking abilities.
• Self-motivated with a professional work ethic.

Work From Home Requirements

Candidates must have:

• Personal Laptop
• Stable Broadband Internet Connection (Internet reimbursement provided as per company policy)
• Quiet and professional workspace
• Good quality headset

The company will provide:

• Official calling software
• Business phone number
• CRM access
• Training and onboarding support

Incentives & Benefits

After successful completion of the probation period, employees will be eligible for:

·      Monthly Performance Incentives

·      Admission Incentives

·      Performance Bonus

·      Annual Salary Increment

·      Career Growth Opportunities

Probation & Notice Period:

·      4-month probation.

·      Probation may be extended if performance needs further evaluation.

·      Confirmation only through a written confirmation letter.

·      During probation, employment may be terminated with immediate effect or with such notice/pay in lieu as permitted under applicable law and the employment agreement.

·      After confirmation, a 30-day notice period applies.

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Why Join Future Yatra?

• Fast-growing education company
• Work directly with the leadership team
• Performance-based career growth
• Opportunity to grow into senior counselling and operations roles
• Positive, transparent and student-first work culture

How to Apply

If you are passionate about helping students, have strong counselling and sales skills, and want to build a long-term career in the education industry, we'd love to hear from you.

Please apply with your updated resume and a brief introduction about your counselling experience.