Office Assistant

Kepro Tools & Equipments Pvt. Ltd. is a leading manufacturer and supplier of industrial lifting equipment and material handling solutions. We are looking for a proactive and organized Office Assistant to support our sales team and ensure smooth day-to-day office operations.

Key Responsibilities:

• Prepare and send quotations, business correspondence, and other customer-related documents.
• Handle customer communication through phone calls, WhatsApp, and email.
• Make outbound calls for lead generation, follow-ups, and customer engagement.
• Support the field sales team by providing timely administrative and sales coordination.
• Register and maintain the company's presence on customer procurement portals, vendor registration platforms, and other online business portals.
• Maintain customer records, documents, and office files in an organized manner.
• Update and manage customer data, enquiries, and follow-up activities in MS Excel and company software.
• Coordinate with customers and internal teams to ensure smooth communication and timely completion of tasks.
• Assist management with general administrative and operational activities.

Requirements

• 1–3 years of experience in an Office Assistant, Back Office, Customer Support, or Telecalling role.
• Good spoken and written communication skills in English and Hindi.
• Proficiency in writing professional business emails.
• Good knowledge of MS Excel, MS Word, and email applications (Outlook/Gmail).
• Strong communication, organizational, and multitasking skills.
• Positive attitude with a willingness to learn and take ownership of assigned responsibilities.