Office Executive

Job Title: Office Executive.

Role Overview

We are seeking a detail-oriented and

proactive Office Executive to manage fulfillment-related operations across FMCG e-commerce and quick commerce

channels. The role requires strong analytical skills, attention to detail, and

effective coordination with warehouse, vendor, and marketplace teams to ensure

smooth order processing, accurate reporting, and timely resolution of

operational issues.

Key Responsibilities·      

Oversee day-to-day fulfillment operations across

e-commerce and quick commerce platforms.

Match PO quantities with invoice quantities and

actual packing/dispatch quantities.

Coordinate with warehouse teams to resolve

dispatch mismatches, shortages, RTV stock, and stock reconciliation.

Investigate discrepancies related to GRNs, debit

notes (DNs), return-to-vendor (RTVs), credit notes (CNs), and stock movement.

Generate, update, and maintain GRN, DN, RTV, CN,

and discrepancy reports.

Follow up with platforms, internal teams, and

warehouse teams for timely closure of issues.

Ensure accurate reporting and maintain proper

documentation for all operational cases.

Support process improvements to enhance

efficiency and reduce errors in fulfillment operations.

Required Skills

& Qualifications·      

Bachelor’s degree in Business, Commerce,

Marketing, or a related field.

2–3 years of experience in e-commerce,

marketplace, or vendor operations, preferably in FMCG.

Hands-on experience with quick commerce

platforms such as Blinkit, Zepto, Instamart, or similar.

Strong MS Excel skills (including VLOOKUP,

reporting, and reconciliation).

Excellent communication skills for effective

coordination with warehouses, vendors, and internal stakeholders.

Proficiency in professional e-mail communication

and documentation. 

Analytical mindset with exceptional attention to

detail.

Ability to multitask, prioritize, and resolve

issues proactively in a fast-paced environment.