Receptionist / Front Office Executive

Job Summary

We are seeking a dedicated female candidate to manage the front desk reception at our busy retail store. The ideal candidate will handle customer greetings, billing operations, and generate accurate MIS reports to support daily store operations. This role requires excellent communication skills, attention to detail, and a positive attitude to create a welcoming environment for customers.

Key Responsibilities

• Greet and assist customers at reception, managing inquiries and directing them appropriately.

• Process sales transactions, handle billing via POS systems, and ensure accurate invoicing and payments.

• Prepare daily/weekly MIS reports on sales, inventory, customer footfall, and other key metrics using Excel or store software.

• Maintain reception area cleanliness and organization, including stock display updates.

• Coordinate with store team for customer complaints, returns, and basic admin tasks.

• Manage phone calls, emails, and appointment scheduling.

Requirements

• Female candidate (preferred for this role).

• 10+2 or graduate in any stream; basic computer skills (MS Excel, billing software like Tally a plus).

• 1-2 years experience in retail reception, billing, or admin roles.

• Strong numerical skills for billing and reporting; proficiency in English and Hindi.

• Pleasant personality, multitasking ability, and availability for store hours (including weekends).