Telecaller

Job Title: Tele Caller – Renewal Process

Company: Expect More BPO Solutions

Process: Axis Max Life Insurance – Renewal Process

Location: Mayapuri Phase - 1

Job Type: Full-Time

Shift: Day Shift

Experience: Freshers & Experienced Candidates Welcome

Job Description:

Expect More BPO Solutions is looking for enthusiastic and dedicated Tele Callers to join our team for the Axis Max Life Insurance Renewal Process. As a Tele Caller, you will be responsible for connecting with existing policyholders to ensure timely renewal of their life insurance policies.

Key Responsibilities:

•   Make outbound calls to existing customers regarding policy renewals

•   Explain policy details, benefits, and renewal process clearly and effectively

•   Address customer queries and concerns with professionalism

•   Maintain accurate call records and follow-up details

•   Meet daily and monthly targets

Requirements:

•   Good communication skills in Hindi (English is a plus)

•   Basic computer knowledge

•   Positive attitude and willingness to learn

•   Ability to handle customer interactions patiently and confidently

Perks & Benefits:

•   Fixed day shift

•   Friendly work environment

•   Incentives for performance

•   Opportunity to grow within the company