Telecaller

Responsibilities Answering phones and explaining the product and services offered by the company. Contacting existing customers as well as prospective customers using scripts. Obtaining customer information and other relevant data. Making recordings of all the sales phone calls and sales deals. Maintaining the database of the customers on a regular basis. Suggesting solutions based on customer’s needs and requirements. Requirements High school diploma or equivalent. Work experience as a Telecaller, TeleMarketer, or a similar role in the Sales Department. Professional certification sales and marketing will be an advantage. Great interpersonal skills. Exceptional oral and written communication skills. Strong organizational skills. Ability to work in a team or individually as and when required. Ability to manage and handle multiple tasks. Outstanding problem-solving skills. Exceptional attention to detail. Hard-working individual. Good time management abilities. Strong decision-making skills. Ability to tolerate stress and pressure.