Client Relationship Manager
Billionaire Luxury Living Private LimitedFixed
₹15,000 - ₹21,000
Earning Potential
₹21,000
Fixed
₹15,000 - ₹21,000
Earning Potential
₹21,000
Work from Office
Full Time
Min. 6 months
Basic EnglishJob highlights
Benefits include: Mobile Allowance, Laptop, Health Insurance
Job Description
We are seeking an organized and empathetic CRM Manager to oversee our customer lifecycle and post-sales operations.
- Key ResponsibilitiesPost-Sales Coordination: Manage the end-to-end documentation process, including Application Forms, Allotment Letters, and Sale Agreements (BBA).
- Payment Collection: Monitor payment schedules, issue demand letters, and ensure timely collections from clients and banks to maintain healthy project cash flow.
- Query Resolution: Act as the dedicated concierge for clients, resolving concerns regarding construction updates, payment milestones, and legal queries.
- CRM System Management: Maintain and update the CRM database (e.g., Salesforce, Zoho, or SAP) to ensure 100% data accuracy for all customer interactions.
- Possession & Handover: Lead the final handover process, including the preparation of "No Dues Certificates," coordinating final inspections (snagging), and organizing key-handover events.
- Retention & Referrals: Implement loyalty programs and referral schemes to generate new business from the existing client base.
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Female candidates can apply for this job.
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