Travel Consultant

Role Overview

The Travel Consultant is responsible for handling end-to-end travel sales and customer coordination for both domestic and international holiday packages. The role focuses on converting inquiries into bookings, designing tailored itineraries, and ensuring a seamless customer experience from inquiry to post-trip follow-up.

• 1.Conversion

• Handle inbound/outbound leads (calls, WhatsApp, walk-ins)
• Convert inquiries into bookings through consistent follow-ups
• Understand client needs and recommend suitable packages
• Achieve monthly revenue and conversion targets

• 2. Itinerary Planning

• Design customized itineraries (Domestic & International)
• Recommend hotels, transfers, and experiences
• Provide clear and accurate cost breakdowns

• 3. Client Handling

• Maintain professional communication end-to-end
• Handle queries, objections, and special requests
• Ensure high customer satisfaction and trust

• 4. Coordination & Operations

• Coordinate with hotels, vendors, and ground teams
• Manage bookings, permits, transfers, and activities
• Share vouchers and confirmations on time
• Support clients during travel if issues arise

• 5. Post-SalesCollect feedback and reviews

• Upsell/cross-sell future trips
• Maintain client database for repeat business
• Skills RequiredStrong sales and negotiation skills
• Destination knowledge (Domestic & International)
• Good communication (English + Hindi/Malayalam preferred)
• Target-oriented and detail-focused
• Basic CRM & MS Office knowledge