Front Office Receptionist Cum Inside Sales

Position: Front Office Receptionist cum Inside Sales Executive

Role Overview

This role combines front-office responsibilities with customer communication and inside sales. The key role functions are as follows

Front Office Management

• Greeting and attending to visitors and clients professionally
• Managing walk-in inquiries and directing them appropriately
• Maintaining visitor records and front desk register

Tele Sales & Follow-up 

• Calling potential customers to explain services and generate interest
• Handling basic sales inquiries and converting leads
• Regular follow-up on leads, enquiries, and pending tasks
• Collecting customer feedback through calls 

Coordination & CRM Handling

• Updating CRM / internal systems with call and follow-up status
• Coordinating with sales and operations teams for closure or issue resolution
• Maintaining proper records of interactions and updates

Requirements

• Graduate in any stream
• 3–5 years of experience in Front Desk / Tele Sales/ Customer Support
• Good communication skills(English & Hindi)
• Polite, presentable, and confident
• Computer knowledge is a must (MS Office, email, data entry, CRM)
• Good telephone etiquette and customer handling skills
• Good coordination and record-keeping ability
• Punctual, disciplined, and responsible