Kotak Mahindra Bank

Assistant Branch Manager - Branch Banking Operations

Kotak Mahindra Bank
Firozpur
Not disclosed
Work from OfficeWork from Office
Full TimeFull Time
Min. 2 yearsMin. 2 years

Job Description

Assistant Branch Manager-Inbound-Branch Banking-Service

We are looking for a proactive and detail-oriented Assistant Branch Manager-Inbound to oversee the daily operations of our branch. This role involves ensuring compliance with regulatory and audit requirements, managing customer service processes, and maintaining operational efficiency. The ideal candidate will have strong leadership skills, a thorough understanding of banking operations, and a commitment to delivering exceptional customer experiences.
  1. Oversee day-to-day branch operations, ensuring smooth and efficient functioning.
  2. Ensure strict adherence to bank policies, audit standards, and regulatory requirements.
  3. Authorize and verify system inputs for customer transactions and service requests done by subordinates.
  4. Manage branch lobby and customer queues to enhance service delivery.
  5. Handle cash operations, including foreign exchange (FX) and traveler’s cheques (TCs), within prescribed limits.
  6. Address and resolve customer complaints within defined turnaround times (TAT).
  7. Ensure AML and KYC compliance for all account opening forms submitted to CPC/RPC.

Experience Level

Mid Level

Job role

Work location
Work locationFirozpur, Punjab, India
Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryBanking Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 2 years

About company

Name
NameKotak Mahindra Bank
Job posted by Kotak Mahindra Bank