Sales Team Leader

Company: Ayurvedasar Healthcare Private Limited (premium D2C Ayurveda brand)

Role: Sales Manager / Team Leader — Tele Sales (a hands-on closer who leads)

Department: Sales

Reports to: Seniour

Location: Office

Type: Full-time

Salary: ₹25,000–35,000/month base + team-performance bonus (higher for a proven star closer)

Openings: 1

This is the most important hire of the drive.

About this role (and why it's make-or-break)A calling team is only as good as the person running the floor. We're scaling from 20 agents to ~100 plus an AI calling system. We need a leader who can own the sales number — build the team, set the rhythm, coach average callers into closers, and personally close the hard, high-value customers. You are part player (you can sell better than anyone on the floor) and part coach (you make everyone else better). If you've ever turned an underperforming desk into a top one, this is your seat.

The role in one line Own the sales target. Build and drive a high-performing calling floor, coach every agent to close better, and personally win the difficult and high-value customers. What you'll actually do Own the number

• Set daily/weekly targets per agent and for the team; track them live on the leader board.
• Own the team's conversion %, prepaid %, RTO %, and revenue — and report them to the founder.
• Design and run the incentive scheme that makes agents want to win.

Run the floor

• Lead a tight morning huddle: yesterday's numbers, today's targets, one thing to improve. Manage the floor through the day — energy, focus, removing blockers, keeping the team dialing.
• Reassign leads smartly (hottest leads to whoever's converting; rescue stuck ones).

Coach relentlessly

• Listen to call recordings daily; give specific, kind, useful feedback.
• Run weekly 1-on-1s; build a development plan for each agent; lift the bottom, stretch the top.
• Continuously refine the call-script and objection-handling based on what's actually working.

Close like a pro (lead by example)

• Personally handle escalated, hesitant, and high-value customers and close them.
• Show the team — on real calls — how it's done. Credibility on this floor is earned by closing.

Improve the system

• Spot what's broken (bad leads, weak scripts, a stalling step) and fix it with the founder.
• Use the data + AI tools (call-briefs, leader board, dashboards) to coach with facts, not vibes.

A typical day Review last night's leads & numbers → morning huddle → live floor management + spot-coaching → close a few escalated/high-value customers yourself → listen to recordings & give feedback → midday check-in on targets → adjust lead allocation → run a quick 1-on-1 → end-of-day numbers, recognise the top closer, set tomorrow's focus.

• What we're looking for (must-have)3–6+ years in tele-sales / inside sales, with a proven, verifiable record of hitting targets.
• Real team leadership — you've led/managed a calling team and made it perform.
• A genuine closer — you can sell, not just supervise. (We will test this live.)
• Coaching ability — you can take an average agent and visibly make them better.
• Data-driven — you read dashboards, run an incentive scheme, and manage by numbers.
• Fluent Hindi & English; high ownership; calm under pressure; honest.
• Bonus points (nice-to-have)D2C / e-commerce / health / wellness sales-floor experience.
• Experience building an incentive/commission scheme from scratch.
• Experience scaling a team (20 → 100+), or running both human + AI-assisted calling.
• Skills & competencies we value Leadership that lifts — people perform better because of you, not just under you.
• Sales mastery — objection handling, closing, prepaid conversion.
• Coaching — turning feedback into measurable improvement.
• Numbers fluency — targets, conversion math, incentive design, RTO awareness.
• Resilience & rhythm — you keep the floor's energy and consistency high.
• Integrity — you build a team that sells honestly (our brand depends on it).
• How your success is measured (KPIs)Metric What good looks like Team revenue & conversion %consistently hits/ beats target Prepaid %rising — protects cash and margin RTO %falling — coordinated with the NDR team Agent ramp-time new joiners productive fast Attrition low — people want to stay and grow on your team Your own closes you personally win the hard ones Compensation & incentives Base: ₹15,000–20,000/month (by track record; more for a proven star).
• Team-performance bonus: tied to the team hitting its monthly sales / prepaid / RTO targets — when the floor wins, you win big.
• Clear path to a larger comp as the team and revenue scale under you.

Growth path Sales Manager / Team Leader → Head of Sales / Sales Lead as we scale to multiple teams and the AI calling system. The person who builds our first high-performing floor is the natural leader of the whole sales org.

• Who thrives here (and who won't)Thrives: a hands-on, energetic leader-closer who loves both winning deals and growing people, and who manages by numbers.
• Struggles: a "manager" who only supervises and can't close; someone who leads by pressure instead of coaching; or someone uncomfortable being measured on a hard number.

Tools you'll use Live performance leader board, call recordings + AI call-briefs, CRM dashboards (conversion, prepaid, RTO), 1-on-1 / coaching tooling, and direct input into the offers, scripts, and incentive scheme.

1. Our hiring process for this role Application + screen (track record, team size led, targets hit — with specifics).
2. Phone/clarity screen.
3. Live closing test — a realistic mock with a tough customer; we watch you sell and close.
4. Leadership + coaching round — "how would you turn around an agent doing 2 orders/day when the team average is 50+?" + a short live coaching demo + your past numbers.
5. Founder round — ownership, culture, vision fit, compensation.
6. Reference check (always — verify the targets and team results claimed).