Restaurant Staff( Hostess)

✨ Job Description: Restaurant HostessPosition OverviewThe Restaurant Hostess is the first point of contact for guests, setting the tone for their dining experience. She welcomes guests warmly, manages reservations and seating, and ensures smooth coordination between the front-of-house and service teams. This role embodies hospitality, elegance, and efficiency.

• Key ResponsibilitiesGreet guests with professionalism and warmth upon arrival.
• Manage reservations, walk-ins, and seating arrangements to optimize guest flow.
• Maintain guest records and special preferences for personalized service.
• Coordinate with service staff to ensure timely seating and table readiness.
• Provide menus, explain wait times, and answer basic guest queries.
• Handle guest complaints or requests gracefully, escalating when necessary.
• Maintain cleanliness and presentation of the reception and waiting areas.
• Assist in promoting special events, offers, or signature dishes.
• Skills & QualificationsExcellent communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Professional grooming and a welcoming demeanor.
• Prior experience in hospitality or fine dining is preferred.
• Knowledge of reservation systems and basic POS operations is an advantage.
• Work EnvironmentPremium restaurant setting with direct guest interaction.
• Requires standing for extended periods and managing peak-hour pressures.
• Involves close coordination with service and kitchen teams.
• Growth OpportunitiesAdvancement to roles such as Guest Relations Executive, Floor Supervisor, or Front-of-House Manager.
• Exposure to premium hospitality standards, opening pathways into broader guest experience management.