Collection Executive / Officer

Pivotal Management
Gonda
₹15,000 - ₹23,000 monthly*

Fixed

₹15,000 - ₹20,000

Average Incentives*

₹3,000

Earning Potential

₹23,000

Field JobField Job
Full TimeFull Time
Any experienceAny experience
Basic EnglishBasic English

Job highlights

18 applicants

18 applicants

Benefits include:  Petrol Allowance

Benefits include: Petrol Allowance

Job Description

  • Key ResponsibilitiesFollow-up with CustomersContact customers through calls, emails, SMS, or visits regarding overdue loan payments.
  • Remind customers about EMI due dates and pending amounts.
  • Loan RecoveryRecover outstanding loan amounts within the assigned timeline.
  • Negotiate repayment plans or settlement options when required.
  • Maintain Customer RecordsUpdate collection status, payment details, and customer responses in the system.
  • Maintain proper documentation of recovery activities.
  • Field VisitsVisit customer locations for payment collection or verification if necessary.
  • Handle field recovery professionally and ethically.
  • Customer Relationship ManagementExplain loan terms, penalties, and repayment procedures clearly.
  • Resolve customer queries related to payments and dues.
  • Achieve Collection TargetsMeet monthly recovery and collection targets set by the company.
  • Reduce overdue and non-performing accounts (NPA).
  • Compliance and Legal ProcessFollow company policies, RBI guidelines, and legal procedures during recovery.
  • Avoid harassment or unethical recovery practices.
  • ReportingPrepare daily/weekly recovery reports.
  • Share updates with team leaders or managers. 
  • Daily Tasks of a Collection ExecutiveCalling customers for pending EMI payments.
  • Sending payment reminders.
  • Updating recovery software/CRM.
  • Coordinating with banks or finance teams.
  • Conducting field visits for recovery.
  • Preparing collection reports.
  • Following up on broken payment promises. 

Job role

Department
DepartmentBanking / Insurance / Financial Services
Role / Category
Role / CategoryDebt Collections / Recovery
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceAny experience
Education
Education12th Pass
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NamePivotal Management
Address
AddressPM Business Park, MDR 113W, Mod, Baroli Ahir, Agra, Uttar Pradesh, India
Job posted by Pivotal Management

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You can expect a minimum salary of 15,000 INR and can go up to 23,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Lucknow to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Lucknow at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 12 Jun 2026. For more details, download apna app and find Full Time jobs in Lucknow . Through apna, you can find jobs in 64 cities across India. Join NOW!