Telecaller
Newtons ClassesFixed
₹6,000 - ₹12,000
Earning Potential
₹12,000
Fixed
₹6,000 - ₹12,000
Earning Potential
₹12,000
Job highlights
24 applicants
Benefits include: Flexible Working Hours
Job Description
We are looking for a Telecaller to join our team at Newtons Classes. The role offers ₹6,000 - ₹12,000 and involves managing customer calls, delivering outstanding customer service related to Education. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
- Manage incoming and outgoing calls in a professional manner.
- Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
- Log customer interactions and track follow-ups.
- Offer timely and relevant solutions to resolve customer issues.
- Collaborate with team members to escalate and address more complex concerns.
- Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 12th Pass and 0 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Gorakhpur to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Gorakhpur at apna.
No work-related deposit needs to be made during your employment with the company.
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