Receptionist / Front Office Executive

The Receptionist is responsible for managing the front desk operations of the head office, serving as the first point of contact for visitors, clients, and employees. The role ensures professional communication, efficient handling of calls, and smooth coordination of administrative activities.

KEY RESPONSIBILITIES

• Welcome and assist visitors, clients, and vendors in a courteous and professional manner
• Answer and direct incoming phone calls efficiently
• Maintain visitor records and issue entry passes as per company procedures
• Handle incoming and outgoing couriers, mail, and deliveries
• Schedule appointments and manage meeting room bookings
• Provide administrative support such as filing, data entry, and document handling
• Coordinate with internal departments for visitor meetings and communication
• Ensure reception area is clean, organized, and presentable at all times
• Assist in managing office supplies and front desk requirements
• Follow company security and safety protocols

QUALIFICATIONS & SKILLS

• Graduate in any discipline
• Good communication and interpersonal skills
• Basic knowledge of MS Office
• Professional appearance and positive attitude
• Ability to multitask and manage time effectively