Telesales Executive

We are seeking a dynamic and detail-oriented Export Sales Executive responsible for generating international sales lead, handling export documentation, and managing dispatch operations. The candidate will play a key role in expanding global business while ensuring smooth execution of export orders.

Key Responsibilities

1. Export Sales & Business Development

·        Identify and develop new international clients and markets.

·        Handle inquiries from overseas customers and convert them into sales.

·        Prepare and submit quotations, negotiate pricing, and close deals.

·        Maintain strong relationships with existing export clients.

2. Order Processing & Coordination

·        Coordinate with production and internal teams to ensure timely order fulfilment.

·        Monitor order status from confirmation to delivery.

·        Communicate updates to clients regarding shipment schedules.

3. Export Documentation

·        Prepare and manage all export-related documents such as:

·        Commercial Invoice

·        Packing List

·        Bill of Lading / Airway Bill

·        Certificate of Origin

·        Inspection Certificates

·        Export Licenses (if applicable)

·        Ensure compliance with international trade regulations and documentation standards.

4. Dispatch & Logistics Management

·        Plan and execute dispatch of export shipments.

·        Coordinate with freight forwarders, CHA (Custom House Agents), and logistics providers.

·        Track shipments and ensure timely delivery to customers.

·        Handle shipping documentation and customs clearance processes.

5. Compliance & Formalities

·        Ensure adherence to export policies, DGFT regulations, and company procedures.

·        Manage documentation related to payments (LC, advance, etc.).

·        Maintain proper records of export transactions and reports.

6. Required Skills & Qualifications

·        2–5 years of experience in export sales and documentation.

·        Strong knowledge of export procedures, logistics, and international trade.

·        Good communication and negotiation skills.

·        Proficiency in MS Office and email communication.

·        Ability to handle multiple tasks and meet deadlines.

7. Preferred Skills

·        Experience in handling industrial/laboratory equipment exports.

·        Knowledge of INCOTERMS, LC handling, and DGFT procedures.

·        Familiarity with ERP systems.

·        Key Competencies Attention to detail

·        Problem-solving ability

·        Customer relationship management

·        Time management

·        Team coordination