Back Office Coordinator

We are looking for a responsible and well-organized Office & Operations Coordinator to coordinate daily work activities across different teams and ensure smooth execution of office operations.

The role will involve a combination of team coordination, order follow-ups, process monitoring, HR support, documentation and general administrative responsibilities. The selected candidate should be proactive, disciplined and comfortable following up with multiple team members to ensure that assigned tasks are completed on time.

Key Responsibilities

• Coordinate daily work activities with sales, purchase, warehouse, accounts and other internal teams.
• Track pending tasks and regularly follow up with team members for timely completion.
• Coordinate customer orders from confirmation to dispatch.
• Maintain order records, task sheets, follow-up reports and operational documents.
• Coordinate with the warehouse and purchase teams regarding stock availability and dispatch schedules.
• Support basic HR activities, including attendance monitoring, leave records, employee documentation and interview coordination.
• Assist management in implementing office policies, SOPs and internal processes.
• Monitor whether defined processes are being followed by the team.
• Prepare daily and weekly status reports for management.
• Coordinate meetings, internal communication and work allocation.
• Identify delays, operational issues and pending work, and promptly report them to management.
• Maintain proper filing of invoices, purchase records, employee documents and other office records.
• Support general administrative and back-office activities whenever required.
• Ensure effective communication and coordination between different departments.

Required Skills

• Strong coordination and follow-up skills.
• Good written and verbal communication skills.
• Ability to handle multiple responsibilities and priorities.
• Basic knowledge of Microsoft Excel, Word, email and Google Sheets.
• Good record-keeping and documentation skills.
• Ability to work independently and take ownership of assigned responsibilities.
• Professional, disciplined and solution-oriented approach.
• Comfortable coordinating with employees, customers, vendors and management.

Qualification

• Graduate in any discipline.
• Candidates with a background in Business Administration, HR, Operations or Office Management will be preferred.
• Minimum 1 year of experience in office coordination, operations, back-office work, order processing or HR support is preferred.

Preferred Candidate Profile

• Organized and detail-oriented.
• Confident in following up with team members.
• Able to handle confidential employee and business information.
• Willing to learn different business processes.
• Stable, responsible and interested in a long-term role.
• Experience in an e-commerce, trading, wholesale, manufacturing or distribution company will be an advantage.

About the Company: MOXCEL Store is a Gurugram-based importer, stockist and supplier of corporate gifting, eco-friendly products, tools and instruments. We work with retailers, distributors, corporate customers and institutional buyers across India.