Customar Service Associate
DJT RetailersFixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Fixed
₹15,000 - ₹18,000
Earning Potential
₹18,000
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Walk-in interview
Date: 15 Jun 2026 - 20 Jun 2026 | Time: 11.30 am - 04.00 pm...
5 applicants
Benefits include: PF, ESI (ESIC)
Job Description
Job Summary
The Customer Service Associate acts as the primary link between the company and its customers, retailers, or distributors. You will handle inquiries, resolve order issues, and ensure smooth product delivery for everyday food and consumer goods.
Key ResponsibilitiesOrder Management: Process incoming orders from retail stores, distributors, or direct consumers.Issue Resolution: Handle complaints regarding damaged goods, expired products, or delivery delays.Product Knowledge: Answer questions about food ingredients, allergens, shelf life, and packaging.Logistics Coordination: Work with warehouse and delivery teams to track shipments and verify stock.Returns & Refunds: Process product returns, credit notes, and refunds according to company policy.Data Entry: Update customer profiles, order status, and interaction logs in the CRM system.Required Skills & QualificationsEducation: High school diploma or equivalent; Associate’s or Bachelor’s degree is a plus.Experience: 1–2 years in customer service, ideally within food, retail, or manufacturing sectors.Communication: Excellent verbal and written communication skills with a polite, professional tone.Tech Savvy: Proficiency with ERP/CRM software (like SAP, Salesforce, or Oracle) and MS Excel
Job role
Job requirements
Walk-in interview details
Apply for the job and call HR to confirm your interview
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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