Customer Care Executive

Job Title: International Voice Customer Support Executive (KLM Airlines)

Company:** IGT Solutions

Location:** Gurgaon, Sector 21

Job Overview :

IGT Solutions is hiring candidates for the **KLM Airlines Voice Support Process**, an international customer support profile. The role involves handling customer queries related to **KLM Airlines services and other travel-related concerns**, ensuring a high level of customer satisfaction.

Key Responsibilities:**

* Handle inbound customer queries for United Airlines

* Provide accurate and timely resolutions

* Maintain excellent communication and customer service standards

* Follow company guidelines and quality parameters

Eligibility Criteria:**

* Graduate Freshers** can apply

* Undergraduates** must have a minimum of **6 months of experience (on paper)**

* Excellent **communication skills** are mandatory

* Candidates should be **immediate joiners**

* Open to candidates from **Delhi NCR / Gurgaon hiring zone**

Salary & Benefits:

Salary (In-hand):₹20 TO 24k per month

Incentives:** Up to 4K (performance-based)

No hidden deductions or additional components in salary

Work Details:

5 Days Working, 2 Rotational Week Offs

Rotational Shifts

Login Duration: 8 hours + 1 hour (breaks + lunch included)

Perks & Facilities:

Two-way cab facility** (as per company policy)

Opportunity to work in an **international voice process

Job Title: Customer Support Executive – International Voice (Travel Domain)

Company: Transcom

Location: Sector 30 (Gurgaon)

Job Overview:

Transcom is hiring for an International Voice Process in the Travel Domain. We are looking for experienced candidates with strong knowledge of Amadeus (GDS) and a passion for delivering excellent customer service.

Key Responsibilities:

Handle inbound/outbound customer queries related to travel services

Assist customers with flight bookings, cancellations, modifications, and travel-related queries

Use Amadeus (GDS) system efficiently to manage bookings

Provide accurate information and ensure high customer satisfaction

Maintain quality standards and adhere to company policies

Eligibility Criteria:

Minimum 1 year of experience in Travel Domain

Excellent communication skills in English

Graduate and Undergraduate both can apply

Salary & Benefits:

CTC: ₹32,000

In-hand Salary: ₹27,000

Additional benefits:

Incentives (as per performance)

Both-side cab/transport facility

5 days working

2 rotational offs

Rotational shifts

Work Schedule:

5 Days Working

Rotational Shifts

Rotational Weekly Offs

Why Join Transcom?

Opportunity to work in a global travel support environment

Career growth in the international BPO sector

Supportive and dynamic work culture

Job Title: International Technical Support (Voice Process – Vivint)

Company: Transcom

Process: Vivintvoice Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Voice Process (Vivint). This role is ideal for candidates with experience in technical support and trouble shooting via Voice , looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via voice support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum experience in International Technical Support (Voice )

Good written communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹29,500

CTC: ₹34,000

Incentive : Unlimited in Dollors

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Career growth opportunities in technical and customer support roles

Job Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards

Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹26,000 (In-hand)

CTC: Up to ₹30,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facilityJob Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards

Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹26,000 (In-hand)

CTC: Up to ₹30,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facility

Job Description – Customer Support Associate

Company: Transcom

Job Location: Sector 18 Gurgaon

Position: Customer Support Associate

Job Overview:

Transcom is hiring Customer Support Associates for its Gurgaon location. This role is ideal for graduates (freshers and experienced candidates) who are looking to build a career in customer service.

Key Responsibilities:

Handle customer queries via calls/chat/email professionally

Provide accurate information and resolutions to customers

Maintain high levels of customer satisfaction

Follow company policies and quality standards

Document customer interactions properly

Eligibility Criteria:Graduation is mandatory

Both freshers and experienced candidates can apply

Good communication skills in English

Basic computer knowledge required

Salary & Benefits:

In-hand Salary: ₹20,000

CTC: ₹23,000 – ₹25,000

Transport Facility:

Not provided (both-side transport not available)

Work Details:Rotational shifts (if applicable)

5/6 days working (as per company policy)

Why Join Transcom?

Opportunity to work with a global customer experience company

Great platform for freshers to start their career

Professional work environment and growth opportunity

Job Description – Customer Support Upsales Profile

Company Name:** Alturist

Location:** Sector 127, Noida

Profile

Hiring for **Customer Support Upsales Executive** profile.

Job Details

Process: Customer Support + Upsales

Working Days: 6 Days Working

Weekly Off: 1 Rotational Off

Shift: Day Shift

Login Hours: 9 Hours

8 Hours Shift

1 Hour Break + Lunch

Salary & Incentives

Graduate Freshers Salary: Up to ₹17,500 In-Hand

Incentives: ₹10,000 to ₹50,000 (Performance Based)

Eligibility Criteria

Graduate Freshers can apply

Good communication skills required

Candidates should be comfortable with customer handling and upselling profile

Transportation Facility

Shuttle facility available from both sides

Pickup & Drop available from Okhla Bird Sanctuary Metro Station to office location

Interview Process

There will be 3 rounds of interview:

1. HR Round

2. Operations Round

3. Client Round

Interview mode will be **Walk-In only** at office location.

Job Responsibilities

Handle customer queries and concerns

Promote and upsell company services/products

Maintain professional communication with customers

Achieve sales and customer satisfaction targets

Interested candidates can apply or walk in directly for the interview process.

Job Description – Customer Service Executive (Email & Voice Process)

Company: iQor

Position: Customer Service Executive

We are hiring experienced professionals for International Customer Service – Email & Voice Process. If you have excellent

communication skills and experience in an international BPO environment, this is a great opportunity to grow your career.

1. Email Process

Experience: Minimum 1 year of International Voice Process experience (Mandatory)

Process: 80% Email | 20% Voice

In-hand Salary: ₹40,000/month

CTC: ₹5.55 LPA

Batch Date: 20th August 2026

2. Voice Process

Experience: Minimum 6 months of International Voice Process experience

Eligibility: Undergraduates can also apply

In-hand Salary: ₹32,500/month

CTC: ₹4.70 LPA

Batch Date: 14th August 2026

Key Responsibilities

Handle customer queries professionally through Email and/or Voice.

Deliver timely and accurate resolutions while maintaining service quality.

Meet productivity, quality, and customer satisfaction targets.

Maintain accurate documentation of customer interactions.

Follow company policies and process guidelines.

Skills Required

Excellent English communication skills (Written & Verbal).

Strong customer service and problem-solving abilities.

Basic computer knowledge and typing skills.

Ability to work in a fast-paced environment.

Interview Process

Email Process: HR Round → Online Assessment → Operations Round

Voice Process: HR Round → Operations Round