Customer Care Executive

Job Title: International Voice Customer Support Executive (KLM Airlines)

Company:** IGT Solutions

Location:** Gurgaon, Sector 21

Job Overview :

IGT Solutions is hiring candidates for the **KLM Airlines Voice Support Process**, an international customer support profile. The role involves handling customer queries related to **KLM Airlines services and other travel-related concerns**, ensuring a high level of customer satisfaction.

Key Responsibilities:**

* Handle inbound customer queries for United Airlines

* Provide accurate and timely resolutions

* Maintain excellent communication and customer service standards

* Follow company guidelines and quality parameters

Eligibility Criteria:**

* Graduate Freshers** can apply

* Undergraduates** must have a minimum of **6 months of experience (on paper)**

* Excellent **communication skills** are mandatory

* Candidates should be **immediate joiners**

* Open to candidates from **Delhi NCR / Gurgaon hiring zone**

Salary & Benefits:

Salary (In-hand):₹20 TO 24k per month

Incentives:** Up to 4K (performance-based)

No hidden deductions or additional components in salary

Work Details:

5 Days Working, 2 Rotational Week Offs

Rotational Shifts

Login Duration: 8 hours + 1 hour (breaks + lunch included)

Perks & Facilities:

Two-way cab facility** (as per company policy)

Opportunity to work in an **international voice process

Job Title: International Technical Support (Voice Process – Vivint)

Company: Transcom

Process: Vivintvoice Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Voice Process (Vivint). This role is ideal for candidates with experience in technical support and trouble shooting via Voice , looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via voice support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum experience in International Technical Support (Voice )

Good written communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹29,500

CTC: ₹34,000

Incentive : Unlimited in Dollors

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Career growth opportunities in technical and customer support roles

Job Title: International Technical Support (Voice Process – Vivint)

Company: Transcom

Process: Vivintvoice Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Voice Process (Vivint). This role is ideal for candidates with experience in technical support and trouble shooting via Voice , looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via voice support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum experience in International Technical Support (Voice )

Good written communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹29,500

CTC: ₹34,000

Incentive : Unlimited in Dollors

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Career growth opportunities in technical and customer support roles

Job Title: International Inbound Sales Executive (Motels Process)

Company: IGT Solutions

Location: Gurgaon, Sector 21

Process: Motels – International Inbound Sales

Job Overview:

IGT Solutions is hiring dynamic and customer-focused professionals for the International Inbound Sales (Motels Process). The role involves handling inbound calls from international customers, assisting them with motel bookings, and driving sales through excellent communication and persuasion skills.

Key Responsibilities:

Handle inbound calls from international customers

Assist customers with motel reservations and related queries

Upsell and cross-sell services to maximize revenue

Deliver excellent customer service while achieving sales targets

Maintain accurate records of customer interactions

Eligibility Criteria:

Education: Undergraduate / Graduate (both eligible)

Experience: Minimum 6 months of international sales experience (mandatory)

Location Preference: Candidates based in Delhi & Gurgaon

Skills Required:

Excellent communication skills (verbal & written)

Strong sales and negotiation abilities

Customer-centric approach

Salary & Benefits:

Salary: Up to ₹28,000 in hand

CTC: Up to ₹32,000

Working Days: 5 days working

Week Offs: 2 rotational offs

Shift: Rotational shifts

Transport: Both-side cab facility provided

Why Join IGT Solutions?

Opportunity to work in a fast-growing international BPO

Exposure to global clients and sales environment

Attractive salary package with incentives potential

Safe and convenient transport facilities

Job Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards

Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹26,000 (In-hand)

CTC: Up to ₹30,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facility

Job Description – Customer Support Associate

Company: Transcom

Job Location: Sector 18 Gurgaon

Position: Customer Support Associate

Job Overview:

Transcom is hiring Customer Support Associates for its Gurgaon location. This role is ideal for graduates (freshers and experienced candidates) who are looking to build a career in customer service.

Key Responsibilities:

Handle customer queries via calls/chat/email professionally

Provide accurate information and resolutions to customers

Maintain high levels of customer satisfaction

Follow company policies and quality standards

Document customer interactions properly

Eligibility Criteria:Graduation is mandatory

Both freshers and experienced candidates can apply

Good communication skills in English

Basic computer knowledge required

Salary & Benefits:

In-hand Salary: ₹20,000

CTC: ₹23,000 – ₹25,000

Transport Facility:

Not provided (both-side transport not available)

Work Details:Rotational shifts (if applicable)

5/6 days working (as per company policy)

Why Join Transcom?

Opportunity to work with a global customer experience company

Great platform for freshers to start their career

Professional work environment and growth opportunity