Customer Care Executive

Job Description – Odigeo International Sales

Company Name: IGT Solutions

Location: Sector 21 Gurgaon

Process Name: Odigeo International sales 

Job Details:

* Profile: International Sales & Customer Support

* Working Days: 5 Days Working

* Week Offs: 2 Rotational Offs

* Shift: Rotational Shift

* Shift Timing: 9 Hours Shift (8 Hours Login + 1 Hour Break)

* Transport Facility: Both Side Cab Facility Available

* Incentives: Up to ₹4,000 – ₹5,000 based on performance and company terms & conditions

Salary Package:

* In-Hand Salary: ₹32,000

* CTC: ₹36,000

Eligibility Criteria:

For Graduates:

* Minimum 6 Months of International Experience in Sales or Customer Support

For Undergraduates:

* Minimum 1 Year of Complete International Experience in Customer Support or Sales

Graduate fresher can also apply for this 

Required Skills:

* Good Communication Skills

* Customer Handling Skills

* Sales & Support Understanding

* Comfortable with Rotational Shifts

Job Responsibilities:

* Handling international customer queries through calls

* Providing sales assistance and customer support

* Resolving customer concerns professionally

* Maintaining customer satisfaction and service quality

* Achieving process targets and performance metrics

Interested candidates with relevant international experience and good communication skills can apply for this opportunity.

Job Title: Customer Support Executive – Blended (Travel Domain)

Company: Transcom

Location: Sector 30 (Gurgaon)

Job Overview:

Transcom is hiring for an International Back Office process in the Travel Domain. We are looking for experienced candidates with strong knowledge of travel or hospitality domain and a passion for delivering excellent customer service.

Key Responsibilities:

Handle inbound/outbound customer queries related to travel services

Assist customers with flight bookings, cancellations, modifications, and travel-related queries

Provide accurate information and ensure high customer satisfaction

Maintain quality standards and adhere to company policies

Eligibility Criteria:

Minimum 1 year of experience in travel or hospitality Domain 

Excellent communication skills in English

Graduate and Undergraduate both can apply

Salary & Benefits:

CTC: ₹32,000

In-hand Salary: ₹27,000

Additional benefits:

Incentives (as per performance)

Both-side cab/transport facility

5 days working

2 rotational offs

Rotational shifts

Work Schedule:

5 Days Working

Rotational Shifts

Rotational Weekly Offs

Why Join Transcom?

Opportunity to work in a global travel support environment

Career growth in the international BPO sector

Supportive and dynamic work culture

Job Title: International Technical Support (Voice Process – Vivint)

Company: Transcom

Process: Vivint Voice Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Voice Process (Vivint). This role is ideal for candidates with experience in technical support and troubleshooting via voice, looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via voice support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum 6 months experience in International Technical Support (Voice )

Good communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹29,500

CTC: ₹34,000

Incentive : Unlimited in Dollors 

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Career growth opportunities in technical and customer support roles

Job Title: International Inbound Sales Executive (Motels Process)

Company: IGT Solutions

Location: Gurgaon, Sector 21

Process: Motels – International Inbound Sales

Job Overview:

IGT Solutions is hiring dynamic and customer-focused professionals for the International Inbound Sales (Motels Process). The role involves handling inbound calls from international customers, assisting them with motel bookings, and driving sales through excellent communication and persuasion skills.

Key Responsibilities:

Handle inbound calls from international customers

Assist customers with motel reservations and related queries

Upsell and cross-sell services to maximize revenue

Deliver excellent customer service while achieving sales targets

Maintain accurate records of customer interactions

Eligibility Criteria:

Education: Undergraduate / Graduate (both eligible)

Experience: Minimum 6 months of international sales experience (mandatory)

Location Preference: Candidates based in Delhi & Gurgaon

Skills Required:

Excellent communication skills (verbal & written)

Strong sales and negotiation abilities

Customer-centric approach

Salary & Benefits:

Salary: Up to ₹28,000 in hand

CTC: Up to ₹32,000

Working Days: 5 days working

Week Offs: 2 rotational offs

Shift: Rotational shifts

Transport: Both-side cab facility provided

Why Join IGT Solutions?

Opportunity to work in a fast-growing international BPO

Exposure to global clients and sales environment

Attractive salary package with incentives potential

Safe and convenient transport facilities

Job Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards

Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹26,000 (In-hand)

CTC: Up to ₹30,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facility

Job Description – Customer Support Associate

Company: Transcom

Job Location: Sector 18 Gurgaon

Position: Customer Support Associate

Job Overview:

Transcom is hiring Customer Support Associates for its Gurgaon location. This role is ideal for graduates (freshers and experienced candidates) who are looking to build a career in customer service.

Key Responsibilities:

Handle customer queries via calls/chat/email professionally

Provide accurate information and resolutions to customers

Maintain high levels of customer satisfaction

Follow company policies and quality standards

Document customer interactions properly

Eligibility Criteria:Graduation is mandatory

Both freshers and experienced candidates can apply

Good communication skills in English

Basic computer knowledge required

Salary & Benefits:

In-hand Salary: ₹20,000

CTC: ₹23,000 – ₹25,000

Transport Facility:

Not provided (both-side transport not available)

Work Details:Rotational shifts (if applicable)

5/6 days working (as per company policy)

Why Join Transcom?

Opportunity to work with a global customer experience company

Great platform for freshers to start their career

Professional work environment and growth opportunity

Company: IMAD Marketing Research

Profile :Secondary Research Analyst

Location: Noida Sector 16

Job Overview:

IMAD Marketing Research is hiring enthusiastic and detail-oriented candidates for the role of Secondary Market Research Analyst. This is an excellent opportunity for freshers to begin their career in the market research domain, working primarily on data analysis and research processes.

Key Responsibilities:

Conduct primary market research and data collection

Analyze data and generate meaningful insights

Work on research projects under guidance

Maintain accuracy and quality in data handling

Collaborate with teams to support research objectives

Eligibility Criteria:

Education: Undergraduate / Graduate (Freshers can apply)

Strong communication skills (good to excellent)

Basic understanding or willingness to learn about market research

Awareness or knowledge about the company (IMAP Marketing Research)

Salary Details:

Undergraduate Freshers: ₹18,000 – ₹20,000 (CTC based on interview)

Graduate Freshers: ₹22,000 – ₹25,000 (CTC based on interview)

Work Schedule:

5 Days Working

2 Rotational Week Offs

Rotational Shifts

Perks & Benefits:

Company-provided drop (cab) facility

Job Description – Customer Support Upsell Profile

Company Name: Alturist

Location: Sector 127, Noida

Profile

Hiring for Customer Support Upsell Executive profile.

Job Details

* Process: Customer Support + Upsell

* Working Days: 6 Days Working

* Weekly Off: 1 Rotational Off

* Shift: Day Shift

* Login Hours: 9 Hours

 * 8 Hours Shift

* 1 Hour Break + Lunch

Salary & Incentives

* Graduate Freshers Salary: Up to ₹17,500 In-Hand

* Incentives: ₹10,000 to ₹50,000 (Performance Based)

Eligibility Criteria

* Graduate Freshers can apply

* Good communication skills required

* Candidates should be comfortable with customer handling and upselling profile

Transportation Facility

* Free Both Side Shuttle/Bus Service Available From:

• Sector 37 Bus Stand

• Golf Course Metro Station

• Noida City Centre Metro Station

• Sector 52 Metro Station

• Sector 59 Metro Station

• Botanical Garden Metro Station

 Interview Process

There will be 3 rounds of interview:

1. HR Round

2. Operations Round

3. Client Round

Interview mode will be **Walk-In only** at office location.

Job Responsibilities

* Handle customer queries and concerns

* Promote and upsell company services/products

* Maintain professional communication with customers

* Achieve sales and customer satisfaction targets

Interested candidates can apply or walk in directly for the interview process.

Company Name : EOS GLOBE 

Location : Noida Sec 62 

Communication Required - Avg comms and Good Comms

*📢📢Hiring – Hiring*📢📢

*Mega drive on tomorrow, please align maximum candidates so that you will get good selections*

🔹 Tata 1MG LAB - Voice

*Process - Voice Process*

Salary: UG ₹15k | Grad ₹16k

Shift: M: 6AM to 12AM |  

F: 6AM–7PM

Eligibility: V-4 and above

Fresher / exp both can apply 

🔹*Hero*

Salary-13.5k inhand

Rotational shift-

M - 8AM to 8PM (any 9 hour shift)

F - 8AM to 7PM ( any 9 hours )

Exp - fresher and experience both can apply 

*Kotak*

*Telesales experienced candidates only*

Salary 14k to 19k CTC 

Rotational shift-9:30AM to 6:30PM

10AM to 7PM

Experienced candidates only ( documents is mandatory)

📌 *Please Align maximum candidates for above profiles*

Tata motors sales 

V5 coms skills required 

Lead generation profile

6 Days working 

Rotational weekoff 

Day shift 

1 year sales experience and graduation completed candidates can apply 

Upto 28K CTC depends on the interview

Company: Maximus Private Limited

Location: Sector 18, Gurugram

Available Processes : 

- Atomberg – Phygital Sales

- Borosil – Phygital Sales

- Hafele – Phygital Sales

- Hero Moto – Phygital Sales

- Lenovo – Phygital Sales

- Orient – Phygital Sales

- Philips – Phygital Sales

- Urban Company – Phygital Sales

- Vivo – Phygital Sales

- Wonderchef – Phygital Sales

Job Role

We are hiring enthusiastic and customer-focused Phygital (Video Call Sales Executive) to engage with customers through live video calls. Candidates should possess excellent communication, convincing, and sales skills while maintaining a professional appearance and demeanor.

Salary

- CTC: ₹25000 to 35000

- In-Hand Salary: ₹24,000 – ₹30,000 per month (depending on communication skills and interview performance)

Eligibility Criteria

- Graduate and Undergraduate candidates can apply.

- Freshers and experienced candidates are welcome.

- Strong communication and convincing skills are mandatory.

- Candidates should be confident in handling live video sales interactions.

- Professional grooming, formal dressing, punctuality, and a presentable personality are essential.

Job Responsibilities

- Conduct live video call demonstrations and sales interactions with customers.

- Understand customer requirements and recommend suitable products.

- Build customer trust and ensure a high-quality buying experience.

- Achieve individual sales targets while maintaining excellent customer satisfaction.

- Maintain professionalism during all customer interactions.

Shift & Working Days

- Shift: Day Shift

- Working Days: 6 Days a Week

- Weekly Off: 1 Rotational Off

Benefits

- Salary is paid from the first day of training.

- No additional deductions apart from standard statutory deductions (if applicable).

- Stable work environment with career growth opportunities.

Transportation

- No cab facility.

- No travel reimbursement.

Joining

Immediate Joiners preferred.