Customer Relationship Officer

DEPARTMENT: Sales & Marketing

LOCATION: Pan India (as per territory allocation)

REPORTING TO: Area Sales Manager / Regional Sales Manager

EMPLOYMENT TYPE: Full-time

ROLE OBJECTIVE

Drive sales and brand growth for Companion Animal healthcare products by promoting to veterinarians, pet clinics, hospitals, and distributors within the assigned territory.

KEY RESPONSIBILITIES

• Achieve monthly & quarterly sales targets

• Promote veterinary pharmaceuticals, nutraceuticals, and pet care products to veterinarians

• Build and strengthen relationships with clinics, pet shops, and distributors

• Conduct product detailing, presentations, and participate in CVEs and marketing events

• Ensure effective territory coverage and timely reporting

• Monitor competitor activity and share market insights

SKILLS & ATTRIBUTES

• Excellent communication & relationship-building skills

• Scientific product understanding

• Field discipline & self-motivation

• Strong follow‑up & customer focus

CAREER GROWTH PATH

Sales Representative → Area Sales Manager → Regional Sales Manager → National Sales Manager

QUALIFICATION & EXPERIENCE

• B.Sc. / B.Pharm / B.V.Sc. / B.Com / MBA (Marketing preferred)

• Fresh graduates with strong communication & learning attitude are welcome

COMPENSATION

Competitive salary with performance‑based incentives, TA/DA, and benefits as per company policy.