Excitel Broadband Pvt. Ltd

Customer Retention Agent

Excitel Broadband Pvt. Ltd
Sector 24, Gurgaon/Gurugram
₹25,000 - ₹41,000 monthly*

Fixed

₹25,000 - ₹31,000

Average Incentives*

₹10,000

Earning Potential

₹41,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 6 monthsMin. 6 months
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

Urgently hiring

Urgently hiring

15 applicants

15 applicants

Benefits include: Overtime Pay, PF, ESI (ESIC)

Benefits include: Overtime Pay, PF, ESI (ESIC)

Job Description

  • Communicating with customers.
  • Analyzing customer behavior.
  • Gathering information about customer complaints.
  • Building positive relationships with customers.
  • Developing aggressive retention strategies based on customer feedback.
  • Negotiating with customers to renew contracts and retain business.

Job role

Work location
Work locationGlobal Business Park, Tower B, 1st Floor Sector 24, Gurgaon/Gurugram
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 6 months
Education
Education12th Pass
Skills
SkillsMS Excel, Sales, Retention, Communication
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 30 years
Gender
GenderAny gender

About company

Name
NameExcitel Broadband Pvt. Ltd
Address
AddressGlobal Business Park, Tower B, 1st Floor Sector 24, Gurgaon/Gurugram
Job posted by Excitel Broadband Pvt. Ltd

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You can expect a minimum salary of 25,000 INR and can go up to 41,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

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The last date to apply for this job is 1 Jul 2026. For more details, download apna app and find Full Time jobs in Delhi-NCR . Through apna, you can find jobs in 64 cities across India. Join NOW!