Customer Service Representative
Edubridge Learning Private LimitedFixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Fixed
₹20,000 - ₹30,000
Earning Potential
₹30,000
Work from Office
Full Time
Freshers only
Basic EnglishJob highlights
Urgently hiring
2 applicants
Benefits include: PF, Health Insurance, ESI (ESIC), 5 working days
Job Description
Responsibilities
- Handle inbound and outbound calls to address customer inquiries and resolve issues
- Respond to customer emails and chat communications promptly
- Maintain accurate and detailed records of customer interactions
- Collaborate with other departments to resolve complex customer issues
- Monitor and manage multiple communication channels simultaneously
- Provide feedback and suggestions to improve customer service processes
- Meet performance metrics and targets for customer satisfaction and response time
Skills
Multichannel communication, CRM software, Time management, Problem-solving, Active listening, Data entry, Microsoft Office Suite
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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