Customer Support Executive

Redcliffe Labs

Sector 39, Gurgaon/Gurugram

₹20,000 - ₹25,000 monthly

Fixed

20000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Min. 6 months

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 16 Mar 2026 - 28 Mar 2026 | Time: 10.00 am - 02.30 pm...See details

Urgently hiring

2 applicants

Benefits include: PF, Health Insurance, ESI (ESIC)

Job Description

Job Title: Customer Support Executive – Voice Process

Work from office only


Location: Gurgaon 39 Unitech Cyber Park Tower C

Job Description:

We are looking for a Customer Support Executive for our voice process. The role involves handling inbound and outbound customer calls, resolving queries, and providing accurate information in a professional manner. Candidates should have good communication skills, a customer-focused approach, and the ability to handle calls efficiently.


Responsibilities:

  • Handle customer calls and provide prompt resolutions
  • Maintain call records and follow standard procedures
  • Ensure customer satisfaction by offering effective support
  • Escalate issues to the concerned team when required

Requirements:

  • Good verbal communication skills
  • Have voice process experience
  • Ability to work in rotational shifts , Rotational Off, and 6 Days working


Contact Person: HR Bhawna Verma ( 9971944774)

Job role

Work location

UNITECH CYBER PARK, 39, Sector Main Road, Durga Colony, Sector 46, Gurugram, Haryana, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 6 months

Education

Graduate

Skills

Outbound calling, Inbound calling, Blended process, Domestic BPO, Handling escalations, Escalation management, Inbound process, Voice Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 30 years

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

16 Mar 2026 - 28 Mar 2026 | Note: No walk-in interviews will be conducted on Saturday and Sunday

Time

10.00 am - 02.30 pm

Other instructions

Contact Person - HR Bhawna 9971944774

About company

Name

Redcliffe Labs

Address

UNITECH CYBER PARK, 39, Sector Main Road, Durga Colony, Sector 46, Gurugram, Haryana, India

Job posted by Redcliffe Labs

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