Customer Support Executive
Aspirant H R SolutionsFixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Fixed
₹18,000 - ₹22,000
Earning Potential
₹22,000
Work from Office
Full Time
Min. 6 months
Good (Intermediate / Advanced) EnglishJob highlights
1 applicants
Job Description
Job Title: Patient Relationship Officer (Customer Support)
Salary: ₹20,000 – ₹22,000 CTC
Location: Gurgaon
Working Days: 6 Days (Rotational Week Off)
Shift Timings: 8:00 AM – 5:00 PM / 11:00 AM – 8:00 PM
Job Responsibilities:
Handle inbound and outbound calls from patients/customers.
Provide information about doctor schedules and hospital services.
Book, reschedule, and cancel appointments through the web portal.
Resolve customer queries and complaints professionally.
Maintain records of customer interactions in CRM.
Respond to customer queries in the prescribed format.
Required Skills:
Excellent communication skills in English and Hindi.
Soft-spoken with strong customer service orientation.
Good listening and problem-solving abilities.
Ability to maintain quality and accuracy while handling calls.
Eligibility:
Any Graduate (Science graduates preferred).
3–6 months of calling/customer support experience.
Comfortable working in rotational shifts and week-offs.
Benefits:
Paid Leaves
Growth opportunities in the healthcare industry :::
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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