Customer Support Executive
BSLN Consultancy LLPFixed
₹25,000 - ₹32,000
Average Incentives*
₹2,000
Earning Potential
₹34,000
Fixed
₹25,000 - ₹32,000
Average Incentives
₹2,000
Earning Potential
₹34,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 97% candidates in last 3 days
79 applicants
Benefits include: 5 working days
Job Description
⚠️ Mandatory Requirements:
• Minimum 1 year of experience in Travel/OTA/Airline Refund Process
• Hands-on experience with Amadeus GDS
• Experience handling ticket cancellations, reissues, and refunds
• Excellent written communication skills
• Ability to work in a fast-paced email support environment
❌ Not Eligible:
• Freshers
• Candidates from Technical Support, IT Support, Software Development, Network Support, or Engineering backgrounds
• Candidates without Amadeus experience
• Voice-only customer support profiles without travel refund experience
Key Responsibilities:
• Process airline ticket refunds and cancellations
• Handle customer queries through email
• Calculate and process refunds as per airline policies
• Coordinate with airlines and internal stakeholders
• Ensure accuracy and SLA compliance
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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