Customer Support Executive
Elevate X SolutionsFixed
₹20,000 - ₹27,000
Earning Potential
₹27,000
Fixed
₹20,000 - ₹27,000
Earning Potential
₹27,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
Urgently hiring
6 applicants
Benefits include: Overtime Pay, Joining Bonus, Annual Bonus, PF, Internet Allowance, Flexible Working Hours, Health Insurance, ESI (ESIC), 5 working days
Job Description
job Description – PhonePe Customer Care
Company: elevate x solution
LOB: PhonePe
Process: Domestic Voice Process
Work Mode: Work From Office
Position: Customer Support Executive / Customer Success Associate
Job Summary
We are hiring Customer Support Executives for the PhonePe domestic process. The role involves handling customer queries, providing accurate resolutions, and ensuring a high level of customer satisfaction through voice support.
Key Responsibilities
Handle inbound customer calls related to PhonePe services
Resolve customer queries, complaints, and service requests effectively
Provide accurate information regarding transactions, wallet issues, payments, and account-related concerns
Eligibility Criteria
Qualification: Graduation mandatory
Experience: Freshers and experienced candidates are welcome
Skillset:
Excellent verbal and written communication skills in English & Hindi
Good listening and problem-solving skills
Customer-focused approach
Interview Process
HR Round
Operations Round
Client Round
Salary Package
CTC: ₹23,000 to ₹25,000 per month
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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