Customer Support Executive

HR IT Services
Sector 66, Gurgaon/Gurugram
₹30,000 - ₹40,000 monthly

Fixed

₹30,000 - ₹40,000

Earning Potential

₹40,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 1 yearMin. 1 year
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

7 applicants

7 applicants

Job Description

Key Responsibilities

 Handled backend support operations for products like AEPS , DMT , Recharges , BBPS,

Utility , MATM, PG txns , loans.

 Resolved merchant, customer, and transaction-related issues within defined TAT over

emails.

 Managed data in Excel and prepared daily MIS reports for team and management

 review.

 Coordinated with sales, operations, technical teams and service providers & banks for quick

issue resolution.

 Monitored disputed/pending transactions, escalations, and pending cases to ensure smooth

processing.

 Support query handling over Emails & Chats

Job role

Work location
Work locationGolf Course Extension Road, Badshahpur, Sector 66, Gurugram, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 1 year
Education
EducationGraduate
English level
English levelGood (Intermediate / Advanced) English
Gender
GenderAny gender

About company

Name
NameHR IT Services
Address
AddressGolf Course Extension Road, Badshahpur, Sector 66, Gurugram, Haryana, India
Job posted by HR IT Services

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You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

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