Fullfilment Officer

About the Role:

As a Fulfillment Exec

utive in our dynamic logistic marketplace, you will be responsible for overseeing and optimizing the flow of goods and services within our network. Your primary focus will be on managing transportation logistics, ensuring efficient routing, and maximizing the utilization of available resources to meet customer demands.

Key responsibilities:

• Develop and implement strategies to optimize transportation routes, considering factors such as distance, time efficiency, and cost-effectiveness
• Collaborate with carriers and third-party logistics partners to negotiate rates, manage contracts, and maintain strong relationships to ensure timely and cost-efficient deliveries
• Ensure quality fleet owners are onboarded regularly onto the platform
• Ensure high standards of fleet owner engagement by giving them access to quality loads and engaging them in fulfilling the customer orders generated by the sales team
• Ensure timely interactions with fleet owners to build strong working business relationship with platform and increase retention
• Monitor and manage the capacity of transportation assets, making proactive adjustments to accommodate fluctuations in demand
• Address any transportation-related issues promptly, working closely with internal teams and external partners to find effective solutions
• Identify opportunities for process enhancement and cost-saving initiatives within the transportation network
• Work closely with cross-functional teams including sales, operations, and customer service to ensure alignment of transportation strategies with business objectives.

Preferred qualifications:

• Passion for Logistics & Transportation Management with 3- 8 years of experience
• Strong understanding of transportation modes, regulations, and logistics software/systems (e.g., TMS, CRM) ● Self-motivated individuals willing to take up challenges to make a difference
• Excellent communication, negotiation, and problem-solving skills
• Has a good track record of the client relationship and servicing across corporate, institutions and individuals
• A team player and excellent interpersonal skills