Intranet Analyst - Knowledge Management

• Role: Analyst – UK Intranet (Knowledge Management, Capabilities Hubs – KGS)
• The position is part of KPMG’s Capabilities Hubs (CH), supporting UK knowledge management services.
• Focus is on managing and enhancing the UK Intranet platform (SharePoint Online).
• The role supports content management, intranet operations, and stakeholder collaboration to ensure high-quality, up-to-date information delivery across the organization.

• Manage and maintain UK Intranet sites (SharePoint Online).
• Ensure BAU tasks are completed on time with quality and stakeholder communication.
• Build and configure SharePoint pages/sites using OOTB features.
• Oversee content management:
  • Keep content updated and relevant
  • Work with content owners on lifecycle decisions 
• Perform intranet housekeeping:
  • Manage permissions
  • Maintain platform standards 
• Support intranet initiatives led by senior team members. 
• Coordinate with relevant teams for workflow and issue resolution. 
• Participate in UATs, pilot runs, and testing activities.
• Handle ad-hoc requests and support tasks.
• Execute content lifecycle activities:
  • Audits, metadata tagging, uploads/deletions
• Prepare metrics and reporting. 

Education & Experience

• B.Tech / BCA degree
• 0–12 months of relevant/domain experience 

Technical Skills

• SharePoint Online (OOTB features, page creation, web parts, lists/libraries)
• Basic SharePoint permissions management
• Knowledge of HTML, CSS, JavaScript
• Exposure to O365 tools (PowerApps, Power Automate/Power BI preferred)
• Basic understanding of JSON (preferred)

Enabling Skills

• Strong communication skills (written & verbal)
• Team player with attention to detail
• Ability to manage client interactions/calls
• Proficiency in MS Office (Excel, Word, PowerPoint, Visio)