Application Support Engineer - Application Monitoring
Kpmg India Services Llp
Work from Office
Full Time
Min. 2 yearsJob Description
Application Support Engineer Applications & AIS Monitoring - Analyst - MFT - KGS CH
APPLICATION SUPPORT ENGINEER – AIS & APPLICATIONS MONITORING (SFIA LEVEL 3)
Job Title: Application Support Engineer – Monitoring
Role Summary
The Application Monitoring Engineer ensures application availability and performance by implementing, maintaining, and automating monitoring tools like Azure Monitor, Datadog, Dynatrace, or Splunk. They set up alerts, analyze logs, and create dashboards to proactively detect issues, troubleshoot root causes, and optimize end-user experience across enterprise systems.
Key Responsibilities
Instrumentation & Configuration: Configuring agents and sensors to capture metrics for Java, .NET, and other application stacks.
Alerting & Incident Management: Setting up thresholds for proactive alerting and participating in 24/7 on-call support for production issues.
Observability & Dashboards: Creating "single pane of glass" dashboards and reports for application performance visualization.
Troubleshooting & Analysis: Identifying root causes of performance bottlenecks, slow transactions, and application failures.
Automation: Using scripting languages (Python, Shell) and DevOps tools (Ansible, Jenkins) to automate monitoring workflows
- Monitor alerts and dashboards (Azure Monitor, DataDog, Splunk, Dynatrace).
- Perform L1 triage, VM health checks, job status checks, escalation.
- Maintain shift handover notes and runbooks.
- Detect and record events through the Proactive Monitoring of Applications and record them on the ITSM Tool as soon as identified.
- Participate in 24×7 rotating shifts and on-call as required.
Additional Requirements
- Excellent English communication skills (written and oral).
- Must support major incidents as escalation point (on-call as required).
Certifications (Preferred)
- Any monitoring tool certification
- Azure Fundamentals
SFIA Competency Table
SkillLevelDescriptionExpected ProficiencyMOAS3MonitoringAble to observe and detect issuesASUP3SupportL1 troubleshootingITOP3OpsInfra awarenessExperience Level
Mid LevelJob role
Job requirements
About company
Similar jobs you can apply for
Manufacturing / ProductionQuality Control Engineer
Vishwajeet IndustriesWork from OfficeFull TimeMin. 3 years
Basic EnglishBusiness Analyst - Process Automation & Operations
Newgen Building Systems Private LimitedWork from OfficeFull TimeMin. 1 yearBasic English
QA / QC Manager
Gupta Hospitality Services Pvt. Ltd.Work from OfficeFull TimeMin. 2 yearsBasic English
Engineering Trainee
Ampra PowerWork from OfficeFull TimeFreshers onlyNo English RequiredQA / QC Executive
Hive NetworksWork from OfficeFull TimeMin. 1 yearBasic English
QA / QC Manager
Career Job SolutionWork from OfficeFull TimeMin. 6 monthsNo English RequiredYou can expect a minimum salary of 0 INR. The salary offered will depend on your skills, experience and performance in the interview.
The candidate should have completed the required education and people who have 2 to 31 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.
The candidate should have sound communication skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Gurgaon/Gurugram at apna.
No work-related deposit needs to be made during your employment with the company.
Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.
The last date to apply for this job is . For more details, download apna app and find Full Time jobs in Gurgaon/Gurugram . Through apna, you can find jobs in 64 cities across India. Join NOW!