Service Delivery Leader

Assistant Director - Manager - GDS CS Leadership Enablement

Position title

Position  : Assistant Director / Manager | GDS CS Leadership Enablement

Team    : GDS CS Strategy and Transformation

 

The opportunity

We are seeking a Assistant Director to join our GDS Client Service, Strategy, and Transformation Team. This pivotal role will support effective positioning of GDS Client Service organization within various internal and external leadership forums. The successful candidate will be expected to independently drive the development of deliverables, collaborating closely within the Strategy and Transformation (S&T) team, GDS Service Lines, and other key stakeholders.

 

Your key responsibilities

• Keep track of the regular governance meetings and ad-hoc leadership forums needing leadership support 
• Proactively plan for deliverables for the identified forums.
• Develop comprehensive leadership narratives in consultation with the CS S&T Leader
• Independently initiate, plan, and execute the creation of deliverables in coordination with the S&T team, GDS Service Lines, and other stakeholders.
• Ensure effective communication and alignment with internal and external leadership to optimize positioning.
• Ensure that the deliverables are organized and stored in a systematic manner for future retrieval and reuse.
• Collate and track the execution of action items from leadership forums.
• Analyse raw data and derive actionable insights.
• Build and maintain strong relationships with key stakeholders across service lines and functions.
• Support strategy and transformation initiatives by providing hands on support, insights, analysis, and recommendations.
• Assist in managing various components of operations of S&T team including, Finance, Talent, Risk etc

 

Skills and attributes for success

• Good understanding of structure and functioning of EY, GDS and GDS Client Service organization
• Good understanding of various functions in the organization
• Fair understanding and exposure to organization / team operations
• Fair understanding of organizational KPIs and ability to interpret financial and other reports
• Very Strong MS Office skills – MS PowerPoint, MS Word, MS Excel
• Ability to deliver work products of the highest quality and overcome risks and issues to ensure timely delivery
• Ability to leverage Artificial intelligence tools to improve personal / team efficiency
• Ability to analyse large volume of data and draw conclusions
• Excellent written, oral and presentation skills
• Good analytical, judgment, critical and strategic thinking skills
• Excellent stakeholder engagement skills
• Strong facilitation skills with senior stakeholders in driving decisions and consensus.
• Ability to function in a rapidly changing, heavily matrixed and virtual environment
• Ability to prioritize, drive and adapt to changes quickly in a fast-paced environment
• Culturally sensitive, capable of handling interactions with a “global mindset”
• Exposure to project / program management

 

To qualify for the role, you must have

• Master’s degree or another relevant advanced degree from a reputed educational institution
• Experience: 10 - 14 years’ experience in similar role in a global environment
• Certification Requirements: PMP / other PM certifications not mandatory but preferred

 

What working at EY offers

EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across six locations – Argentina, India, the Philippines, Poland and the UK – and with teams from all EY service lines, geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.

EY is committed to being inclusive in all dimensions of diversity to ensure every employee is able to be and bring their authentic self to work, every day.

Experience Level

Senior Level