Senior Delivery Manager

Associate Director (Program Delivery, CPG Domain, Digital Transformation)

Company Description

👋🏼We're Nagarro.

We are a Digital Product Engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at a scale — across all devices and digital mediums, and our people exist everywhere in the world (17500+ experts across 36 countries, to be exact). Our work culture is dynamic and non-hierarchical. We are looking for great new colleagues. That is where you come in!

Job Description

Requirements:

 

• 13+ years of experience in project management, with at least 6-7 years in a senior leadership role
• Prior experience in Retail, CPG (Consumer Packaged Goods), and e-Commerce business domains
• Demonstrated experience managing and leading a team of approximately 60 to 70 resources effectively
• Proven ability to handle and oversee a project portfolio valued at approximately $10 to $15 million
• Strong background in project delivery, team building, and operational management, ideally with experience in setting up and running new office locations
• Demonstrated ability to work in cross-functional teams, manage multiple stakeholders, and lead diverse groups toward common goals
• Excellent communication and interpersonal skills to act as a key point of contact for local issues and facilitate smooth functioning of the office
• Entrepreneurial mindset with a proactive, solution-oriented approach to new challenges and opportunities

 

Responsibilities

 

• Lead and manage multiple projects simultaneously within the Retail, CPG (Consumer Packaged Goods), and FMCG (Fast-Moving Consumer Goods) domains, ensuring on-time, on-budget, and high-quality delivery
• Oversee the launch and day-to-day management of projects from various locations, coordinating with global teams to meet business goals and client expectations
• Track project progress, identify risks, and implement mitigation plans as needed while facilitating regular status meetings and maintaining comprehensive project documentation
• Partner with HR and leadership to hire top talent, building and mentoring a strong team of approximately 60 to 70 resources aligned with company values and performance standards
• Foster a collaborative and productive work environment that encourages innovation, growth, and teamwork while serving as the key facilitator for teams operating out of new office locations
• Act as the go-to person for any operational or setup issues within the office, working closely with HR, IT, and facilities teams to resolve challenges quickly and ensure seamless establishment of the office
• Serve as a liaison between global teams to ensure alignment on project objectives, timelines, and priorities while providing regular updates to senior leadership on office setup, team performance, and project progress
• Possess a proactive, solution-oriented mindset with the ability to adapt quickly to new challenges in an evolving business environment, identifying and capitalizing on opportunities for growth and improvement
• Continuously improve processes and workflows to enhance efficiency and productivity within the office while managing a portfolio of approximately $10 to $15 million

Qualifications

Bachelor’s or master’s degree in computer science, Information Technology, or a related field.

Experience Level

Mid Level