Senior Benefits Analyst

Benefits Analyst Sr

Requisition Number: 104836 

Benefits Analyst Sr
Location: This is a hybrid opportunity in Delhi NCR, Gurugram area.

Insight at a Glance

• 14,000+ engaged teammates globally with operations in 25 countries across the globe.
• Received 35+ industry and partner awards in the past year
• $9.2 billion in revenue
• #20 on Fortune’s World's Best Workplaces™ list
• #14 on Forbes World's Best Employers in IT – 2023
• #23 on Forbes Best Employers for Women in IT- 2023
• $1.4M+ total charitable contributions in 2023 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organisations through complex digital decisions.

 About the role

As a Benefits Analyst Sr, you will evaluate and administer benefit programs including health and welfare plans. We will count on you to be responsible for the development of operating procedures for processing and controlling benefit programs, managing and administering the benefits system, and maintaining data and preparing reports on benefit usage and cost. Along the way, you will get to:

• Strategic Benefit Administration & Enrollment 
  • Open Enrollment Leadership: Lead the end-to-end planning and execution of the annual Benefits Open Enrollment cycle, including system configuration, communication strategy, and vendor coordination. 
  • Lifecycle Management: Oversee employee enrollment, qualified status changes, and life event processing, ensuring all benefit records are approved and updated with 100% accuracy. 
  • Specialized Claims: Manage high-sensitivity processes including Life Insurance/Death claims and complex disability filings with empathy and precision. 
• Leave Management & Workplace Accommodations 
  • Leave & Disability: Administer the full lifecycle of Leave of Absence (LOA) and disability claims, ensuring adherence to statutory requirements and company policy. 
  • Managerial Advisory: Act as a consultant to leadership on workplace accommodations; evaluate medical documentation and partner with HR Business Partners (HRBPs) to implement support activities. 
• Financial Integrity & Payroll Collaboration 
  • Payroll Reconciliation: Partner closely with the payroll department to ensure all benefit-related deductions and employer contributions are processed accurately and on time. 
  • Billing & Audit: Reconcile monthly premium billings from insurance carriers; investigate discrepancies and authorize payments to ensure no lapse in coverage. 
  • Data Auditing: Conduct routine audits of new hire enrollments and status changes to maintain data integrity between HRIS and carrier systems. 
•  Employee Experience & Communications 
  • Advocacy & Resolution: Serve as the primary point of contact for complex teammate inquiries and escalated issues from the HR Service Center, acting as a liaison with insurance carriers to resolve eligibility or claim disputes. 
  • Orientation & Education: Facilitate new hire orientations and ongoing "Benefits 101" sessions to ensure teammates fully understand and value their total rewards package. 
  • Digital Content Management: Maintain the internal benefits portal and intranet, ensuring Summary Plan Descriptions (SPDs) and policy documents are current, accessible, and user-friendly.
• Compliance, Reporting & Market Intelligence 
  • Regulatory Compliance: Ensure all benefit programs comply with India federal, state, and local labor laws (e.g., ESI, PF, Gratuity, Maternity Benefit Act). 
  • Statutory Filings: Prepare and gather data for timely statutory reporting and benefit filings. 
  • Market Trends: Monitor industry benchmarks and legislative changes; provide data-driven recommendations to management for plan enhancements to maintain a competitive edge in the India talent market. 

What we’re looking for

• Bachelor's degree in human resources, Business Administration, Finance, or related field. 

• Minimum of 5+ years of progressive experience in Benefits Administration or Total Rewards, specifically within the India corporate landscape. 

• Comprehensive knowledge of India statutory benefits, including the Employees' Provident Fund (EPF), Gratuity Act, Maternity Benefit Act, and ESI. 

• Proven experience managing Group Medical Insurance (GMC) and Group Term Life (GTL) renewals and claims advocacy. 

• Advanced proficiency in the Microsoft Office Suite, with high-level expertise in Excel (VLOOKUPs, Pivot Tables) for data reconciliation and auditing. 

• Hands-on experience with HRIS platforms (e.g., Workday, Oracle, or SAP) and benefits enrollment modules. 

• Strong attention to detail with a demonstrated ability to perform complex billing reconciliations and maintain a high degree of data accuracy. 

• Confident in delivering clear, engaging benefits presentations to diverse audiences, from new hires to senior leadership. 

• Demonstrated professional maturity and the ability to handle sensitive, confidential teammate information with absolute discretion. 

• Ability to react with appropriate urgency to time-sensitive issues (e.g., urgent medical claims or payroll deadlines) in a fast-paced, dynamic environment. 

• A self-starter who can work independently, solve complex eligibility issues, and make sound decisions under pressure. 

• Exceptional verbal and written communication skills, with a "service-first" mindset when navigating teammate inquiries. 

• Highly organized with the ability to manage competing priorities, such as balancing daily administration with large-scale projects like Annual Open Enrollment. 
• Prior experience working within a global matrixed organization. 

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include:

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.
• Medical Insurance
• Health Benefits
• Professional Development: Learning Platform and Certificate Reimbursement
• Shift Allowance

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambitious journey starts here. 

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

At Insight, we celebrate diversity of skills and experience so even if you don’t feel like your skills are a perfect match - we still want to hear from you!

Today's talent leads tomorrow's success. Learn more about Insight: 
https://www.linkedin.com/company/insight/

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

Insight India Location:Level 16, Tower B, Building No 14, Dlf Cyber City In It/Ites Sez, Sector 24 &25 A Gurugram Gurgaon Hr 122002 India