Training and Development Manager

Business Interlock Associate Manager

Skill required: Talent Development - Instructor-Led Training (ILT)
Designation: Business Interlock Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Improve workforce performance and productivity, boosts business agility, increases revenue and reduces costs Talent Development involves creating and implementing programs to enhance employees skills and career growth. This includes training, mentoring, and performance management. The goal is to help employees reach their full potential and contribute effectively to the organization. Responsibilities also include identifying skill gaps and developing strategies to address them. This role is essential for fostering a skilled and motivated workforce. The practice of training and learning material between an instructor and learners, either individuals or groups. Instructors can also be referred to as a facilitator, who may be knowledgeable and experienced in the learning material, but can also be used more for their facilitation skills and ability to deliver material to learners.
What are we looking for? • Key Skills: • Evaluate Process knowledge of the team at Frequent Internals and proactively include interventions to bridge knowledge Gaps. • Own the Daily Production Plans and Proactively make changes to meet client deliverables and Deadlines. • Track all Process changes/New Learnings and ensure DTP s are updated, reviewed and signed off. • Active participation in business, team meetings, Employee Engagements. • Participate in Knowledge Transfer training sessions and train team members for specific tasks. • Contribute toward process improvement ideas & drive the team to contribute too. • Manage client POC as assigned with focus on client centricity. • One of One with team member to evaluate pulse & define action plan. • Be aware of the Risk and Compliance requirements and execute as per defined processes/controls • Initiate approvals required as per defined process. • Conduct RCA on errors, publish scorecards etc every week throughout the transition till go-live • Ensure, we meet the critical Business Outcome Indicators like Zero Knowledge Issues and Ontime go-live • Please note that this role may require you to work in rotational shift • Strong experience in Annual budgeting, periodic forecasting, and long-range planning cycle
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts