Sales Leader

About Us:

Job Summary:

Responsible for managing customer relationships and driving sales performance across an assigned customer portfolio within a designated geographical area or business cluster. The role focuses on securing new business, maintaining existing accounts, identifying customer needs, and contributing to overall business growth objectives.

Key Responsibilities:

• Own overall sales responsibility for assigned customer relationships and portfolio performance.

• Manage assigned customers and budget base in alignment with business objectives.

• Identify customer needs and provide suitable business solutions.

• Build and maintain strong relationships with target customers and assigned accounts.

• Communicate market trends, rate changes, and company policies to customers effectively.

• Research territories and identify potential customers and business opportunities.

• Analyse competitive activities and industry trends to support business growth strategies.

• Ensure CRM/customer relationship management tools are updated accurately and on time.

• Drive customer satisfaction and retention within the assigned account base.

• Handle medium-impact customer accounts across any size cluster or geographical area.

Required Skills & Competencies:

• Strong sales and account management skills

• Excellent communication and negotiation abilities

• Customer-focused approach with problem-solving skills

• Market research and analytical capabilities

• Relationship-building and stakeholder management

• Knowledge of CRM tools and sales reporting systems

• Ability to work independently and achieve sales targe.

Preferred Qualifications:

• Bachelor’s degree in Business, Sales, Marketing, or related field

• Relevant experience of 5 years+ in sales, customer management, or account handling

• Experience in logistics/shipping/supply chain industry