Delivery Operations Associate Manager

Delivery Operations Associate Manager

Skill required: Procure to Pay - Accounts Payable Process
Designation: Delivery Operations Associate Manager
Qualifications:BCom/Master of Business Administration/B.B.M
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? You will be aligned with our Finance Operations vertical and will be helping us in determining financial outcomes by collecting operational data/reports, whilst conducting analysis and reconciling transactions. Procure to Pay is the process of managing the entire purchasing cycle from ordering goods and services to making the final payment. It includes steps like requisitioning, purchasing, receiving, invoicing, and payment processing. The goal is to ensure efficient and accurate procurement and payment activities. This process helps in maintaining good supplier relationships and controlling costs. Effective Procure to Pay systems streamline operations and improve financial management. keyword includes:- ("Invoice Processing", "PO & Non PO","Vendor Payament","Master Data Managemet", "Vendor Management", "Accounts Payable") Make payments using checks, wire, swift, direct debits etc. as part of invoice processing cycle. Additionally, execute manual payments and automated payment runs, run potential duplicate payments reports and take appropriate action and execute payment related controls.
What are we looking for? Education: Bcom, Bachelor of Business Management, MBA Proficiency in analysing AP aging reports, GRIR (Goods Receipt/Invoice Receipt) reconciliations, and vendor statement reconciliations Ability to identify root causes of invoice exceptions, payment holds, and three-way match failures Experience with month-end close activities including AP accruals, liability reporting, and balance sheet reconciliation Comfortable working with large datasets to track KPIs such as invoice processing cycle time, touchless rate, and on-time payment rate Proactively manage supplier relationships, including onboarding, master data maintenance, and escalation handling Act as a point of contact for internal business partners on AP process queries, SLA adherence, and audit requirements Translate complex AP workflows into clear, actionable updates for non-finance stakeholders Deep understanding of the full AP cycle — PO-based and non-PO invoicing, three-way match, payment runs (ACH, wire, cheque, virtual card), and payment terms management Experience with duplicate payment controls, early payment discount capture, and escheatment/unclaimed property compliance Familiarity with e-invoicing standards (EDI, XML, or portal-based), OCR/AI-based invoice capture, and touchless processing Track record of identifying and implementing process improvements that reduce invoice cycle time, exception rates, or manual effort in AP operations Experience with AP automation initiatives leveraging RPA or workflow tools (e.g. Power Automate) to streamline invoice routing and approval workflows Knowledge of vendor portal adoption strategies to drive self-service and reduce AP team workload Exposure to audit support, SOX controls, and internal control frameworks within an AP function Ability to work cross-functionally with procurement, finance, treasury, and business units to drive AP process efficiency Effective communication with vendors and internal stakeholders to resolve invoice disputes and payment queries Experience partnering with shared services or GBS teams in a matrixed environment Hands-on experience with Oracle ERP, Accelya, Concur, Power Automate/RPA, and service management tools supporting end-to-end Procure-to-Pay and Accounts Payable processes.
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts