Network Delivery Technical Specialist
COLT Technology Services India Pvt Ltd
Work from Office
Full Time
Min. 8 yearsJob Description
Delivery Technical Specialist
Colt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure.
Job ID: 36395
Job Level: PT1 Adcvance
Job Location: Gurugram / Bangalore
Function:Chief Operations Office (COO)
Employment Type: Full time
Why we need this role
At Colt we are changing the perception of our business and industry sector. As part of this transformation, we are growing new services and teams to facilitate and drive the business to the next level.
Colt provides world-class network and communications services to information–intensive business across Europe, Asia, and North America. With local market understanding and global reach - Colt is big enough to deliver and small enough to care.
The candidate will be responsible for configuring the transmission circuit's designed hardware path over COLT-owned equipment and network by looking at the circuit type and its bandwidth as well as by using his own knowledge and experience. Candidate will be required to analyse the requirements and verify its routes and the design. Once verified, he will be configuring circuits remotely by accessing network elements via Colt’s network management systems over Colt’s DWDM / OTN / MSP / M MSP / IQNET Packet & Optical Networks. Once configured, the circuit needs to be tested (via pre-test procedures) to ensure an “alarm free” state. Once circuit is ready to deliver, he will be required to co-ordinate with field engineers for E2E testing of the services, during this task he will be required to perform continuity test, loop test, switching test, insertion of network elements, removal of network elements from the management server. Additionally, the candidate will be responsible for performing Service Readiness (RTG -Ready‑to‑Go) checks on services, as well as scheduling and coordinating tasks for field technicians to ensure timely completion of field‑related installations, activation, and testing activities.
Upon completion, the Order Handling System (Siebel), XTRAC, Circuit Database (ARM) and Network Management Systems and all other relevant databases are to be updated.
What you will do
Configuration & Testing of circuits over Colt’s Ethernet/ DWDM / OTN / MSP / M MSP / Networks & IQNET Packet & Optical platforms against customer contracts within target-timelines.
Co-ordinate with field engineers for Installation, Activation & E2E testing of the services, during this tasks he will be required to perform continuity test, loop test, switching test, insertion of network elements, removal of network elements from the management server.
Responsible for performing Service Readiness (RTG – Ready to Go) checks, along with scheduling and coordinating activities for field technicians to ensure timely completion of installations, activations, and testing activity at site.
Coordinating with 3rd party teams to schedule field technician visits at customer sites for installation, activation, and testing of services.
Possess end-to-end knowledge of the service delivery workflow, ensuring timely and efficient delivery of customer services.
Demonstrate advanced troubleshooting skills by identifying service related issues and resolving them effectively. Actively participate in troubleshooting calls with customer technical teams, providing real-time support to ensure quick resolution.
Coordinate with OLO (Other Licensed Operators) to ensure timely delivery of OLO lines and collaborate with their technical teams to troubleshoot and resolve OLO line issues.
What we're looking for
The ideal candidate with 08-12 years of relevant industry experience in Configuration (Access and Core Network). Good understanding/Knowledge on Installations, Activation, Configuration & Testing of Customer services on Optical / Packet / DWDM and EoSDH / IP network and have practical experience of Bandwidth configuration and testing.
Good knowledge on various testers (like VeEX, SUNRISE, ACTERNA, ANT-5, ANT-20 etc.) used for testing of transmission links.
Excellent knowledge of Optical, Transmission, Ethernet / DWDM / OTN / MSP / M MSP / NGN Packet Network Technologies.
Excellent understanding of Metro-Ethernet technologies and MPLS based L2 VPN services (Ethernet P2P or P2MP).
Good knowledge of various interface used to deliver Data, Voice and IP based circuits on transmission network.
What we offer you:
Looking to make a mark?
At Colt, you’ll make a difference. Because around here, we empower people. We don’t tell you what to do.
Instead, we employ people we trust, who come together across the globe to create intelligent solutions.
Our global teams are full of ambitious, driven people, all working together towards one shared purpose: to put the power of the digital universe in the hands of our customers wherever, whenever and however they want.
We give our people the opportunity to inspire and lead teams, and work on projects that connect people, cities, businesses, and ideas. We want you to help us change the world, for the better.
Diversity and inclusion
- Inclusion and valuing diversity of thought and experience are at the heart of our culture here at Colt. From day one, you’ll be encouraged to be yourself because we believe that’s what helps our people to thrive. We welcome people with diverse backgrounds and experiences, regardless of their gender identity or expression, sexual orientation, race, religion, disability, neurodiversity, age, marital status, pregnancy status, or place of birth.
Most recently we have:
- Signed the UN Women Empowerment Principles which guide our Gender Action Plan
- Trained 60 (and growing) Colties to be Mental Health First Aiders
- Please speak with a member of our recruitment team if you require adjustments to our recruitment process to support you. For more information about our Inclusion and Diversity agenda, visit our DEI pages.
Benefits
Our benefits support you through all parts of life, for both physical and mental health.
- Flexible working hours and the option to work from home.
- Extensive induction program with experienced mentors and buddies.
- Opportunities for further development and educational opportunities.
- Global Family Leave Policy.
- Employee Assistance Program.
- Internal inclusion & diversity employee networks.
A global network
- When you join Colt you become part of our global network. We are proud of our colleagues and the stories and experience they bring – take a look at ‘Our People’ site including our Empowered Women in Tech.
Experience Level
Senior LevelJob role
Job requirements
About company
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The candidate should have completed the required education and people who have 8 to 12 years are eligible to apply for this job. You can apply for more jobs in Gurgaon/Gurugram to get hired quickly.
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