Digital Transformation Director

Director - Dgtl. Trnf.

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Job description:The Digital Transformation Director is a pivotal role within the digital business responsible for client’s development, scale and delivery of digital transformation initiatives. The Digital Transformation Director is responsible for Digital portfolio within client engagement. You’ll be working with range of clients and wider business practices engineering, design and strategy to help better serve our clients as they embark on the journey to transform their enterprises. You will be integral part of WNS Customer Interaction Services with the credibility, expertise and insight clients depend on. · Actively originate and shape digital opportunities with our Professional Services, Pharmaceutical and Banking clients· Help develop the go to market strategy for key accounts working alongside client teams· Be able to articulately and passionately present digital concepts to senior stakeholders internal and client.· Spot opportunities where we can act as good consultants to our clients to help them find solutions or come up with strategies· Support the delivery of digital work into our clients.· Develop the business case for Digital opportunities.What you'll doYou'll be able to demonstrate detailed experience of creating digital roadmaps and strategies for multiple clients at local and global scale. * An ability to work with clients in a consultative way; helping them translate their business objectives into digital strategies. * The strong relationships you've developed with the key stakeholders will mean you're ahead of the digital trends. * Managing client portfolio's or a portfolio of digital projects / programs within an enterprise * Extensive experience in working with multi-skilled teams (UX Designers, Software Engineers and QA Engineers) on projects that touch a range of technical platforms. * Strong understanding of business transformation, digital, software build and change delivery * Strong ability to work with both business and technology stakeholders * An entrepreneurial drive, with the ability to deconstruct and solve problems, to investigate drivers and figure out why things happen * Proven ability to build strong relationship across stakeholder groups with the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation. * Deep understanding of the Digital industry, and the issues and opportunities its players face, in area such as technology, data and business change. * You will have previously worked with or for major Digital Transformation Consultancy businesses or in the large enterprise leading digital initiativesTravel Requirements: Should be flexible t travel for short and long durations domestically plus internationally.

Qualifications

Skills and ExperienceAn expert with extensive experience in running large scale digital transformation programs in mid to big-sized enterprises.• Digital strategies and platforms• Extensive understanding of Artificial Intelligence and Analytics, plus applicability· Extensive experience in leadership and relationship management.· Business development experience in this sector· Digital experience covering one or more of: digital commerce, digital strategy, digital marketing, content services, mobile applications, digital analytics· Consulting services experience or experience of selling in a consultative environment · Good listening skills, ability to ask questions and probe to uncover issues· Experience in structuring and developing compelling proposals· Ability to negotiate and shape a deal including understanding pricing and risk· Proven ability to work independently and as a team member· Good communication (written and oral) and interpersonal skills· Good organisational, multi-tasking, and time-management skills. Have the flexibility to travel domestically and internationally

Experience Level

Executive Level